page
LaCie Ethernet Disk mini
User Manual
Troubleshooting
Problem
Questions to Ask
Solutions
The drive is not recognized
by the computer.
Does your computer’s con-
figuration meet the minimum
system requirements?
Check section 2.1.
Minimum System Requirements
for more
information.
Is the drive’s power supply
connected and is the blue
light on the front of the drive
on?
Make sure that the power supply is properly connected (see
section 3.3.
Connecting The External Power Supply
for
details); that the drive has been powered on by pressing the
blue On/Off button on the front of the drive; and that the
outlet the power supply is connected to is powered on or has
a sufficient supply of power.
Is the blue light on the front
of the drive flickering?
If the blue light is flickering or will not turn on, the power
supply may be defective. Please contact your LaCie reseller
or LaCie Customer Support.
Did you follow the correct in-
stallation steps for the specific
interface?
Review the installation steps – USB: 7.1.
Getting Connected
and Ethernet: 5.1.
Accessing the Drive via the Network
.
The two cables cannot be connected at the same time.
Are both ends of the interface
cable firmly connected?
• Disconnect the interface cable, wait 10 seconds and then
reconnect.
• Ensure that the interface connectors are properly aligned.
The interface cables can only be inserted one way. Make
sure that they are correctly oriented.
• Check that the interface connectors are straight and fully
seated in the interface ports.
• Only use certified interface cables, such as the cables
provided with your LaCie drive.
If you have followed all of these steps and the drive is still
not recognized, shut down your computer, wait 3 to 5
minutes, restart your computer and try again. In the event
that the drive is still not recognized, take the drive to another
computer and attempt to connect the drive. If the drive is not
recognized on another computer, please contact your LaCie
reseller or LaCie Customer Support.
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