Q
:
After the power is turned on, the display does not light up.
A
:
There may be water entering the circuit board. Please air-dry the base for one
day. If it still can't be turned on, please contact customer service by email.
Q
:
Low mist output.
Q
:
Abnormal noise.
A
:
There is too little water in the tank, or the platform is not stable. Please fill water
and place the humidifier on a flat and stable surface.
Q
:
Water shortage with beeping
.
FAQ
09
A
:
When the ambient humidity exceeds the set value, the machine will stop
spraying mist automatically. But if the atomizer is damaged, please
contact customer service by email.
A
:
Please open the sink and check whether the water can be pumped up. If not,
check whether the water pipe has fallen or broken. None of the above, contact
customer service by email.
Q
:
Interference with TV remote control signal.
A
:
Keep the humidifier 1m away from the TV or other objects that emit radio waves.