Labnet BioPette E BE20-1 series, Руководство по эксплуатации, Страница: 35 / 39

*Note: Using improper lubricants will deter or block the movement of
BioPette E’s piston.
12. Troubleshooting
To ensure the product’s quality and performance, the BioPette E is designed
with a self-diagnosis program. This program will constantly monitor the
accuracy of pipetting volume, battery status and auto-calibration function.
Error (Err) messages will appear on the display if the BioPette E fails to
perform the attempted action properly. In the case of Error (Err) messages
or faults, please refer to the solutions in the following table to clear the
error messages or faults.
If the following solutions are not able to resolve the problem, please contact
Labnet International’s Service Department to arrange for authorized service.
It is also recommended to check Labnet International’s web site at
www.labnetlink.com for useful and current technical information.
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Symptom Possible Cause Solution
Bad battery Charge the
battery “ Err 01 ”
Bad power adaptor Replace the
power adaptor
“ Err 02 ” Auto-calibration is not
working
Press the
RESET
button
“ Err 03 ” Inaccurate pipetting volume
Press the
RESET
button
Step motor failure “ Err 04 ”
Photo-couple failure
Press the
RESET
button
Droplets left inside
the tip Unsuitable tip Use quality, low
retention tips
Leakage or volume
too small Non-uniform wetting of the
plastic tip
Rinse the tip once
prior to pipetting