22
Troubleshooting
(cont’d)
Using LabelTac
®
Troubleshooting
Common issues
Symptom
Causes/Suggested action
Speckling/spotting, rough
edges, inconsistent print
Heat (speed/density) settings are too low. In
Printing Preferences > Options, try lowering
the print speed and/or raising the density.
(We
find a speed of 2 and density of 7 yields the
best results in most cases)
Half-moon arches in print
Heat (speed/density) settings are too high. In
Printing Preferences > Options, try raising the
print speed and/or lowering the density.
Diagonal lines through print
Ribbon may have an alignment issue. Try re-
installing the print ribbon.
1
Open ribbon access cover, cut ribbon from rewind
hub and remove used print ribbon from cardboard
rewind core.
2
Using a piece of scotch tape, re-attach print ribbon
to the bare cardboard rewind core.
Continuous void through
print
This can be a sign of an obstructed or dirty
print head. Try cleaning print head with sup-
plied alcohol swabs.
LED indicator blinking red
This can indicate: ribbon or supply is missing/
incorrectly loaded/depleted, cutter or paper is
jammed, incorrect supply mode (continuous vs
die-cut), or a communication/memory error.
