L-3 Communications Thermal-Eye X-50, Руководство пользователя

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Page 35 X-50 User Manual
How To Return Products For Warranty Repair
1. Return the product to your Authorized Dealer. The
Dealer will notify the service department by
telephone at 800–990–3275 (US) or 972-528-1528
(Int’l)
before returning any product.
2. A Return Authorization (RA) number will be
assigned by the service department. This number
must be marked clearly on the outside of the package
being returned.
3. Service department will provide a shipping address.
4. The following information must be included on the
packing slip:
a. Camera model number
b. Camera serial number
c. Reason for return
d. Date and place of purchase
e. Description of problem
f. Return Authorization number
Camera model and serial numbers are clearly
marked on the camera. Refer to the section titled
X-
50 Features on page 11 for the location.
Proof of purchase may be required.