Full Color LED Video processor KS600 User Manual
② Serial port is occupied; do not open two or more software windows at the same
time;
③ Serial cable is not connected or cable is damaged;
④ COM driver of motherboard is damaged or serial port is damaged.
If the problem still isn’t solved, please contact our customer service staff. We will
help you to solve the problems in the first time.
Mark of proper connection: click OK in the pop-up dialog box "Synchronize software
and device".
Q8: It is normal when the graphics card is connected to the sending card directly,
but the screen will appear blank when it is connected to the video processor.
A:
Check if the green LED of the sending card flashes normally; if yes, the processor
output port has signal, and the possible reasons may be:
①Problem of signal source: The replication mode of the graphics card should be set
before connecting to the computer; if not, DVI port of the graphics card doesn’t have
data output. Setting steps: Turn off the video processor - reconnect the cable from
the graphics card to the video processor - ATI graphics cards automatically read the
replication mode; for NVIDIA graphics cards, enter the control center, and set up
multiple mo dual screen mode.
②Problem of the cable: If the signal cable is poor in contact or the wire has
problems, the big screen will have color strips, blurred screen and other irregularities.
Carefully check if the pins of the signal cable are squeezed or inclined and replace the
signal cable;
If the problem still isn’t solved, please contact our customer service staff. We will
help you to solve the problems in the first time.
