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Troubleshooting > Error Code List
U03400
Polling reception was interrupted because the password entered by the other party did not match the
Local FAX ID on the receiving machine. Check with the other party.
U03500
Sub address bulletin board reception was attempted and the other party’s machine is an ourbrand
model, but the specified sub address box was not registered on the other party’s machine.
Check with the recipient.
U03600
The other party’s machine is an our-brand model and sub address bulletin board reception was
interrupted because the specified sub address password was incorrect. Check with the other party.
U03700
Sub address bulletin board reception was attempted but the other party’s machine either does not
have a sub address bulletin board communication function or there were no originals in any of the
originals transfer boxes (sub address boxes).
U04000
Specified sub address box is not registered in ourbrand recipient machine, or the sub address does
not match.
U04100
Recipient machine is not equipped with a sub address box function, or the sub address does not
match.
U04200
Encrypted transmission was canceled because the specified box is not registered.
U04300
Encrypted transmission was canceled because the recipient fax is not equipped with an encrypted
communication function.
U04400
Encrypted transmission was canceled because the encryption key does not match.
U04500
Encrypted reception was canceled because the encryption key does not match.
U05100
Transmission was canceled because communication requirements are not met due to the
transmission restriction set on this machine. Check with the recipient.
U05200
Reception was canceled because communication requirements are not met due to the reception
restriction set on this machine.
U05300
Reception was rejected by the recipient because communication requirements are not met due to the
reception restriction set on the recipient machine. Check with the recipient.
U14000
Reception to the Sub Address Box was stopped because there is no more free space in the memory of
this machine. Create free space by outputting the data stored in the memory, or cancel the reception to
the Sub Address Box.
U14100
Transmission to the Sub Address Box or sub address box on our-brand recipient machine was
stopped because there is no more free space in the memory of the recipient machine. Check with the
recipient.
U19000
Memory reception was stopped because there is no more free space in the memory of this machine.
Create free space by outputting the data stored in the memory, and ask the sender to resend.
U19100
Transmission was stopped because there is no more free space in the memory of the recipient
machine. Check with the recipient.
U19300
Transmission was stopped due to a data error occurring during transmission. Send again.
Error Code
Possible Cause/Action
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