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Appendix
Downloading Software into the
Product to Update
You can check for and download the latest software at your
convenience when an update becomes required with the
following operation.
By not updating software, you have a greater risk of virus
infection, and you do not have the benefit of functional
improvements and trouble fixes. Always keep your software
updated.
1
Home screen
→
[Settings]
→
[Software
Update]
From here on, follow the onscreen instructions.
◎
Network conditions may cause the product to switch from
Wi-Fi
®
to mobile communication. Note that depending on
the terms of your subscription contract, communication
charges may be incurred for the product to automatically
search for available networks.
◎
After a software/OS update, the product cannot revert to
the previous version software.
◎
After software is updated, the product restarts. Note that
any data that you were editing may become discarded.
Troubleshooting
Before you assume that the product is malfunctioning,
confirm the following contents and perform "
クイック診断
(Quick check)" and "
トラブル診断
(Trouble check)" in "
故障
紛失サポート
(Repair and Delivery Support)" app.
■
Quick check
Home screen
→
[
サポート
(Support)]
→
[
故障紛失サポート
(Repair and Delivery Support)]
→
[
クイック診断してみる
(Try
quick check)] (Displayed language is Japanese only)
■
Trouble check
Home screen
→
[
サポート
(Support)]
→
[
故障紛失サポート
(Repair and Delivery Support)]
→
[
便利な機能
(Useful
functions)]
→
[
トラブル診断を試す
(Try trouble check)]
(Displayed language is Japanese only)
Also available on the following au home page.
https://www.au.com/trouble-check/
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