Chapter 5: Troubleshooting
Status signaling
111
List of events
The following list explains the events that may show in the web interface of the
terminal.
Note
Events with “Info” level are not included in this list. Only events that can
appear in the alarm list and cause a warning icon
in the web interface
are included.
ID
Event Text
Explanation
Remedy
00100 to
00199
System data
damaged
Important system data is
damaged.
Do not use the terminal.
Contact your dealer/
distributor.
00210 to
00219
SIM module
error
The SIM interface on the
terminal cannot be used.
Contact your dealer/
distributor.
00240 to
00249
Temperature
sensor error
The terminal is in danger
of overheating.
Do not use the terminal.
Contact your dealer/
distributor.
00260 to
00269
System error
The terminal cannot
communicate on the
satellite network.
Contact your dealer/
distributor.
00270 to
00279
Voice module
error
Voice services cannot be
accessed by the terminal.
Contact your dealer/
distributor.
00280 to
00289
Ethernet module
error
The Ethernet interface on
the terminal cannot be
used.
Contact your dealer/
distributor.
00300 to
00309
GPS module
error
The GPS module is out of
function. The terminal
cannot obtain a valid GPS
position.
Contact your dealer/
distributor.
00340 to
00349
2-wire failure
The Phone interface of the
terminal cannot be used.
Contact your dealer/
distributor.
00350 to
00359
AD9864
calibration
data error
Internal error in the
receiving part of the
terminal.
Contact your dealer/
distributor if the problem
persists.
00360 to
00369
No antenna
found
The terminal cannot
communicate with the
antenna.
• Check the cable
between terminal and
antenna.
• Reboot the terminal.
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