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Kvaser Memorator Professional User’s Guide

21 (37)

4.6

Troubleshooting

•

Use “Kvaser Hardware” in the Control Panel to verify that
the computer really can talk to the Kvaser Memorator
Professional. Read out the firmware version. If it’s all
zeroes, there are communication problems.

•

Verify that the disk is formatted. If in doubt, reformat it using
the Kvaser Memorator Tools.

•

If configuration fails, verify that the Kvaser Memorator
Professional is in configuration mode when you are using
the Kvaser Memorator Tools. You can see this by looking at
the LEDs – they should flash in “running light” fashion.

•

If the LEDs are flashing or glowing, compare the pattern
with the specified LED indicators in Table 4 on Page 15 and
Table 9 on Page 16.

•

If the LEDs are not flashing or glowing at all, check the
power supply.

Kvaser AB, Mölndal, Sweden — www.kvaser.com

Содержание 73-30130-00351-4

Страница 1: ... 2014 We believe that the information contained herein was accurate in all respects at the time of printing Kvaser AB cannot however assume any responsibility for errors or omissions in this text Also note that the information in this document is subject to change without notice and should not be construed as a commitment by Kvaser AB ...

Страница 2: ...Kvaser Memorator Professional User s Guide 1 37 This page is intentionally left blank Kvaser AB Mölndal Sweden www kvaser com ...

Страница 3: ...cators 13 3 7 External trigger input 16 3 8 External trigger output 18 4 How to use the Kvaser Memorator Professional 19 4 1 Use as a CAN interface 19 4 2 Configure for logging 19 4 3 Use as a logger 19 4 4 Kvaser Memorator Tools 20 4 5 Disk management 20 4 6 Troubleshooting 21 5 Appendices 22 5 1 System requirements 22 5 2 Technical data 22 5 3 Performance comparison 23 5 4 Disk capacity 24 5 5 D...

Страница 4: ...ide 3 37 7 Disposal and Recycling Information 33 8 Legal acknowledgements 34 8 1 Usage warning 34 8 2 EC Regulatory Compliance 35 8 3 Patents copyrights and trademarks 36 9 Document revision history 37 Kvaser AB Mölndal Sweden www kvaser com ...

Страница 5: ...ofessional users This manual contains a description of the hardware s properties and general instructions for connecting the device to a computer The setup software for the Kvaser Memorator Professional is called Kvaser Memorator Tools and is described in detail in its online help Kvaser AB Mölndal Sweden www kvaser com ...

Страница 6: ...baud rates trigger conditions and filters using the standalone Kvaser Memorator Tools You can use standard SD or MMC flash disks These memories are robust inexpensive and small about the size of a stamp Kvaser Memorator Professional can also be used as a powerful two channel real time CAN to USB interface two products in one An additional advantage of the Kvaser Memorator Professional is that it i...

Страница 7: ...ected messages to be logged The identifiers to be filtered can be picked from a database file or entered manually Three types of filters are provided stop filters pass filters and counting pass filters Stop filters prevent messages from being logged Pass filters ensure a message is logged Counting pass filters log the specified messages at enumerated occurrences so redundant data is reduced 2 1 3 ...

Страница 8: ...x 4 5 x 0 9 in easy to tuck away e g in a vehicle during a test drive 2 3 CAN logger Functions One flash disk connector that accepts SD and MMC cards with the size ranging from 32 MB up to 2 GB SDHC cards are supported with sizes up to 32 GB as of December 2008 Built in real time calendar clock with battery backup Easy to use graphic configuration tool Logger status is indicated with five external...

Страница 9: ...g and converting log files to a variety of formats including CSV ASCII MDF and Matlab formats Configuration of the CAN controller bit rate and filters Configuration of the trigger conditions Configuration of message filters which controls the messages stored The configuration is downloaded via USB 2 6 Additional software and documentation Kvaser CANlib SDK which includes everything you need to dev...

Страница 10: ...s installed by running the file kvaser_drivers_setup exe For information on how to upgrade the firmware see Chapter 5 7 Updating the firmware on Page 27 The delivery package of Kvaser Memorator Professional contains Kvaser Memorator Professional Software and Driver CD containing drivers for Windows Kvaser Memorator Tools Kvaser CANKing an easy to use CAN bus monitor Drivers for RP1210A LabView and...

Страница 11: ...orator Professional has two independent CAN channels that are seen in Figure 2 The first CAN channel is marked on the housing with the symbol 1 where as the second channel number 2 is not marked See Figure 3 on Page 11 The CAN connectors are also labeled for easy identification Figure 2 Connections on the Kvaser Memorator Professional Kvaser AB Mölndal Sweden www kvaser com ...

Страница 12: ... requirement is around 1 W maximum In the HS HS case it is safe but pointless to supply power on channel 2 The device will tolerate a higher input voltage up to 48 V DC 3 4 1 Kvaser Memorator Professional HS HS To use the device as a CAN interface or to configure the device for logging it is sufficient to supply power from the USB side 3 4 2 Kvaser Memorator Professional HS LS To use the HS channe...

Страница 13: ...nds you can use SDHC Secure Digital High Capacity disks SD Secure Digital or MMC MultiMediaCard disks with your Kvaser Memorator Professional The following disk sizes can be used MMC 32 MB 1 GB SD 32 MB 2 GB SDHC Up to 32 GB Table 2 Usable disk sizes 3 5 2 How to handle the disk Insert the flash disk into the slot of the Kvaser Memorator Professional see Figure 4 on Page 13 with the disk s golden ...

Страница 14: ...used as a CAN interface or as a CAN logger The following tables describe how the LEDs behave in these two cases Lamp General meaning PWR Green Power and general status CAN 1 Yellow Status for CAN channel 1 CAN 2 Yellow Status for CAN channel 2 ERR Red and yellow Indicates temporary or permanent errors Table 3 LED indicators overview Note that the ERR lamp is bi colored and can be both red and yell...

Страница 15: ...Kvaser Memorator Professional User s Guide 14 37 Figure 5 LEDs on the Kvaser Memorator Professional Kvaser AB Mölndal Sweden www kvaser com ...

Страница 16: ...owly blinking red slowly The CAN channel is bus off short yellow flashes Error frames are received on CAN1 CAN2 Table 5 LED indicators CAN status ERR Meaning constant red one yellow flash CAN overrun constant red two yellow flashes Disk full constant red three yellow flashes Configuration file missing or corrupt constant red four yellow flashes Disk error constant red five yellow flashes Some othe...

Страница 17: ... support Table 9 LED indicators Other blink patterns 3 7 External trigger input The Kvaser Memorator Professional can be set up to trigger on an external signal There are two ways to create this signal Connect a switch from pin 4 on CAN channel 1 to ground which can be found on pin 3 on the same connector See Figure 6 on Page 17 Connect a signal between 0 and 5 V to pin 4 on CAN channel 1 Internal...

Страница 18: ...ser Memorator Professional User s Guide 17 37 Figure 6 The trigger input inside the Kvaser Memorator Professional Figure 7 How to connect an external trigger switch Kvaser AB Mölndal Sweden www kvaser com ...

Страница 19: ... the Kvaser Memorator Professional For further information on how to configure the Kvaser Memorator Professional to send an external pulse please refer to the Kvaser Memorator tools online help Figure 8 The trigger output inside the Kvaser Memorator Professional Figure 9 Sample circuit for connecting a LED to the trigger output Kvaser AB Mölndal Sweden www kvaser com ...

Страница 20: ...w lamps will emit short flashes when CAN messages are transmitted and received 4 2 Configure for logging To prepare your Kvaser Memorator Professional for logging 1 Connect the unit to a free USB socket on your PC or USB hub 2 Insert a flash disk see Figure 4 on Page 13 3 Start the Kvaser Memorator Tools program and press the Connect button The device should immediately show a running light patter...

Страница 21: ...morator Tools please refer to its online help 4 5 Disk management Handle the disks with care They are robust but better safe than sorry Avoid removing the disk when the device is powered up from an external power source You should first remove the external power and then remove the disk If the device is connected via USB you should make sure the Kvaser Memorator Tools isn t writing to the disk bef...

Страница 22: ...ubt reformat it using the Kvaser Memorator Tools If configuration fails verify that the Kvaser Memorator Professional is in configuration mode when you are using the Kvaser Memorator Tools You can see this by looking at the LEDs they should flash in running light fashion If the LEDs are flashing or glowing compare the pattern with the specified LED indicators in Table 4 on Page 15 and Table 9 on P...

Страница 23: ...rator Professional and its connectors 5 1 System requirements A USB interface Use USB 2 0 HiSpeed for optimum results although the device will work with a USB 1 1 interface too 5 2 Technical data In Table 10 on Page 23 you will find the Kvaser Memorator Professional s technical specifications Kvaser AB Mölndal Sweden www kvaser com ...

Страница 24: ...rements Windows XP or later For other operating systems see Kvaser web or contact Kvaser support Hardware configuration Done by software Plug Play Dimensions W x L x H 46 x 115 x 22 mm 1 8 x 4 5 x 0 9 inch Operating temperature 40 C to 85 C Weight 142 g including cables and connectors Storage temperature 40 C to 85 C Relative Humidity 0 to 85 non condensing External trigger Available on CAN connec...

Страница 25: ...ged data 1 4 MB s when con nected via USB 2 0 HiSpeed 14 MB s when using an exter nal disk reader Table 11 Performance comparison 5 4 Disk capacity Each CAN message occupies 24 bytes in the log file The following table gives some approximate values of the capacity for various disk sizes Disk size Approximate capacity Approximate time to fill the disk at 500 messages per second 64 MB 2 700 000 mess...

Страница 26: ...ols 9 Now it is possible to work with the card in the same way as if it is connected to a Kvaser Memorator Professional Note It is essential that the flash disks be formatted using the Kvaser Memorator Tools You should not copy any files to the disk using an ordinary flash disk writer Kvaser Memorator Tools will create several special files on the disk These files must be contiguous and the struct...

Страница 27: ...6 and Table 14 on Page 27 Figure 10 The D SUB connector pin numbers on a CAN channel D SUB pin number Color code Function HS 1 N A Not connected 2 Green CAN_L 3 Brown GND 4 Orange External trigger input 5 Black Shield 6 N A Not connected 7 Red CAN_H 8 N A Not connected 9 Yellow Power supply to the device Auto reset fuses protect Pins 2 3 4 7 and 9 Table 13 D SUB pin configuration of the CAN channe...

Страница 28: ...ystem voltage It may be omitted but the transceiver will then not detect a short circuit properly The operating input voltage range is 6 27 V absolute maximum rating is 40 V The input is protected from load dumps 5 7 Updating the firmware Connect the Kvaser Memorator Professional to your PC with the USB cable A flash disk may be present but not necessary Double click on the file update exe The Kva...

Страница 29: ...Kvaser Memorator Professional User s Guide 28 37 Figure 11 Firmware update select device Figure 12 Firmware update start upgrade Kvaser AB Mölndal Sweden www kvaser com ...

Страница 30: ...ories This is by design The intention is to minimize the risk of a logging failure when the write protection switch is set by accident The setting of the write protection switch on SD and SDHC memories is disregarded The Kvaser Memorator Professional will write to the disk even if the write protection switch is set 5 10 CAN bus termination Every CAN bus must be terminated with a 120 Ω resistor at ...

Страница 31: ...ages during logging filters can be used This will decrease the load on the Kvaser Memorator Professional and ensure that important information is not lost 5 12 Daisy chaining several interfaces You can daisy chain several Kvaser Memorator Professional units to gain additional logging capacity To do this Connect the trigger output of one device to the trigger input of the next device Using the Kvas...

Страница 32: ...ges per second which is around 10 times higher Q How many hours will a 256 MB disk last A It depends on the CAN bus load To get a feeling for the numbers involved see section Disk capacity on page 24 Q Can I use 2 4 8 16 GB disks A Yes As of December 2008 the largest supported disk size is 32 GB Be sure to use the latest firmware Q Can I use SDHC disks A Yes Q Can I use any SD MMC disk A Yes in pr...

Страница 33: ...in rare occasions need a long time to extract the list of files This is because the software needs to rebuild certain internal data structures first Please be patient eventually the list of files will appear Read Chapter 4 5 Disk management on Page 20 for advice on how to avoid this situation Kvaser AB Mölndal Sweden www kvaser com ...

Страница 34: ...end of life please dispose of it according to your local environmental laws and guidelines Dispose of batteries according to your local environmental laws and guidelines For information about Kvaser s recycling programs visit http www kvaser com en kvaser recycling policy html Kvaser AB Mölndal Sweden www kvaser com ...

Страница 35: ...E YOU MAY POTENTIALLY CAUSE A CHANGE IN THE OPERATION OF THE SYSTEM MODULE DEVICE CIRCUIT OR OUTPUT TURN ON OR ACTIVATE A MODULE DEVICE CIRCUIT OUTPUT OR FUNCTION TURN OFF OR DEACTIVATE A MODULE DEVICE CIRCUIT OUTPUT OR FUNCTION INHIBIT TURN OFF OR DEACTIVATE NORMAL OPERATION MODIFY THE BEHAVIOR OF A DISTRIBUTED PRODUCT ACTIVATE AN UNINTENDED OPERATION PLACE THE SYSTEM MODULE DEVICE CIRCUIT OR OUT...

Страница 36: ...h DIRECTIVE 2004 108 EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 15 December 2004 EMC directive and is in conformity with the following standards and or other normative documents Standard Description EN 55 022 2006 A1 2007 Class B radiated IT equipment commercial emission EN 55 024 2010 IT equipment commercial immunity EN 61 000 6 2 2005 Generic industrial immunity Table 16 Standards and n...

Страница 37: ...o correct the interference at his her own expense 8 3 Patents copyrights and trademarks All trademarks are the property of their respective owner Windows is a registered trademark of Microsoft Corporation in the United States and other countries Adobe the Adobe logo and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries M...

Страница 38: ...l Setup Tool is now known as Kvaser Memorator Tools Changed battery type 6 2009 10 19 Reviewed Updated pictures of firmware update Re moved paragraph about Kvaser Dispatcher Minor edit ing 7 2011 01 14 Updated supported OS list 8 2011 09 12 Updated disposal information 9 2012 07 04 Removed specific numbers for startup time 2013 11 28 Changed layout of references figures 2013 12 17 Added text regar...

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