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Interference with and repairs to the appliance by unqualified persons are
dangerous as they can result in electric shock, or short circuit. Do no
interfere with or try to repair the appliance; this could cause injury and
damage to the appliance. Therefore always have such work done by an
expert, e.g. the technical Customer Service.
Please note
If your appliance is faulty, please check whether you can remove the
problem yourself by consulting these instructions for use.
But there are some problems described below that you
can fix yourself.
The fuses blow regularly?
Contact a technical Customer Service or an electrician!
You can’t switch you induction hob on?
• Has the wiring system (fuse box) in the house blown a fuse?
• Has the hob been connected to the mains?
• Have the cooking zones been deactivated (child safety device), i.e.
a
is shown in the display?
• Are the sensor keys partly covered by a damp cloth, fluid or a metallic
object? Please rectify.
• Are you using unsuitable cookware? See the section on “Cookware
for induction hobs”.
Has the hob or a cooking zone suddenly switched off
and is the display showing dashes ?
• Food which has boiled over or another object is currently on the “touch-
control” sensor keys. Please clean or remove.
• The electronic unit is too hot. Check the installation of the hob. Make
sure that there is sufficient ventilation.
Is the power setting blinking?
A cooking zone has been switched on and the hob is expecting a suitable
pot or pan to be placed on the cooking zone (pan recognition). Only
when a pot has been placed on the cooking zone will power be supplied.
Is the power setting blinking again, although a pot has
been placed on the cooking zone?
The cookware is unsuitable for induction cooking or the pot or pan is too
small.
Is the cookware you are using making noises?
This is due to technical reasons; the induction hob and the pot are not at
risk.
Does the cooling fan still operate after it has been
switched off?
This is normal since the electronic unit is being cooled down.
Is the hob making noises (clicking or cracking sounds)?
This is for technical reasons and cannot be avoided.
Does the hob have tears or cracks?
If cracks, fractures or any other defects appear in your glass ceramic
hob, immediately switch off the appliance. Disconnect fuse immediately
and call the technical Customer Service.
Protection against overheating
If the hob is used at full power for a lengthy period, the power electronics
may no longer be cooled to the necessary extent at room temperature.
To ensure that no excessive temperatures occur in the electronics, the
power of the cooking zones may be reduced automatically.
If, during normal use of the hob and at normal room temperature, a row
of dashes or “F7” appears frequently in the cooking setting display, the
cooling is probably not sufficient.
The reason may be that there are no openings for cooling purposes in
the kitchen units or that there is no insulation. It may be necessary to
check the installation of the hob.
What to do if trouble occurs ?
