Kudu KU-HP1700-WH, Инструкция по эксплуатации, Страница: 7 / 8

rEtUrn InStrUCtIOnS
RETURNS:
A. Any return of defective merchandise to the manufacturer must be processed accordingly by first contacting customer
service (info@maxi-matic.com) to obtain an RA (Return Authorization Number). We will not accept any returns of
merchandise without an applicable RA
B. IMPORTANT RETURN INSTRUCTIONS. Your Warranty depends on your following these instructions if you are returning
the unit to Maxi-Matic, USA
1.
Carefully pack the item in its original carton or other suitable box with sufficient cushioning to avoid damage in
shipping.
2.
Before packing your unit for return, be sure to enclose:
a)
Your name, full address with zip code, daytime telephone number, and RA#.
b) A dated sales receipt or PROOF OF PURCHASE,
c)
The model number of the unit and the problem you are having (Enclose in an envelope and tape directly to the unit
before the box sealed,) and
d)
Any parts or accessories related to the problem.
3.
Maxi-Matic, USA recommends that you ship the package via UPS ground service for tracking purposes. We cannot
assume responsibility for lost or damaged products returned to us during incoming shipment. For your protection, always
carefully package the product for shipment and insure it with the carrier. COD shipments cannot be accepted.
4.
All return shipping charges must be prepaid by you.
5.
Once your return has been received by our warehouse, Maxi-Matic, USA will repair or replace the product if it is
defective in material or workmanship, subject to the conditions in paragraph B.
6. Maxi-Matic will pay the shipping charges to ship the repaired or replacement product back to you.