12
AFTER SALES SUPPORT
1300 886 649
AUS
MODEL: KWG-100 PRODUCT CODE: 55961 12/2016
Frequently Asked Questions
I don't drink coffee every day. How long can I store it?
Coffee starts losing its freshness almost immediately after roasting, so try to buy
your beans in smaller batches. Grinding your own coffee is best, but only grind as
much as you will need at any time, as coffee turns stale relatively quickly after it
is ground. Properly stored (see below), coffee beans should retain their flavour for
around two to four weeks.
What is the best way to store coffee?
Coffee (beans or ground) should be stored in an opaque, airtight container in a
cool, dark area, such as in a pantry. Avoid any areas where the coffee is exposed
to direct sunlight, heat or moisture. Don't store coffee in a refrigerator or freezer, as
it will absorb the moisture from the air around it, which will spoil its taste. Vacuum
sealing ground coffee will extend its shelf life, and it will enable freezing, if required.
Does it really matter how finely I ground my coffee beans?
Yes. Too coarsely ground beans will result in under-extracted coffee, which is
weaker and less flavoursome. If your grind is too fine, the coffee may get over-
extracted, which gives it a bitter taste, or it may clog your filter and lead to possible
overflow in an espresso machine.
What is the right grind size for my coffee?
The size of your grind depends on the type of coffee you are making.
• For strong and intense types of coffee
(such as Italian espresso or Turkish
coffee), the beans should be finely ground until they have the consistency of salt.
If the grind feels like sugar, it's too coarse; if it feels like flour, it's too fine.
• For lighter, fresher styles of coffee
(such as percolator, plunger or drip-filter
coffee), grind the beans to a medium or coarse consistency.
How can I avoid sediment at the bottom of my filter coffee?
Try a coarser grind for drip-filter coffee, especially if you are using a machine with a
permanent filter. If you still get some fine sediment, ensure you let the coffee settle
before pouring it carefully into a cup, or try using a paper filter.
Why is my ground coffee sticking to the sides of the cover during grinding?
This is due to the different electrostatic charge of the beans and the cover. To
reduce it, try rinsing the cover in cold water before use, and dry well.
Can I grind things such as oats, almonds or rice?
Yes, the Coffee & Spice Grinder is perfect for making your own oatmeal, almond
meal or rice flour, but do not fill the grinding container above the 4 cup setting
when grinding grains or spices.
