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9. PROBLEMS, PROBABLE CAUSES AND
CORRECTIVE ACTIONS
Problems
Possible causes
Solutions
The espresso
is not hot
enough.
The cups and the
filter holder are
cold.
Preheat the accessories: cups and
filter holder (see paragraph 5).
The filter
holder is
locked.
You forgot to unlock
the filter.
Press «
» while turning the filter
holder to the left.
The grounds
are not dry
after water has
run through.
You have not
tightened the filter
holder properly.
Tighten the filter holder by turning it
to the right as far as it will go.
The coffee
flows too
slowly.
You have tightened
the filter holder too
much.
The ground coffee
is too fine, too oily
or floury.
The filter holder is
dirty.
The water drip-
through grid is
clogged.
Loosen it slightly.
Choose a larger grind of coffee.
The perfect espresso grind will feel
like fine grains that do not clump
when pressed together.
Clean your filter holder (see
paragraph 7).
When the machine has cooled,
clean the brewing head with a
clean damp cloth
(fig.21)
.
The water
does not run
through.
No water in the tank.
The tank is not
properly in place.
The filter is
clogged. The
ground coffee is
too fine.
Your machine
needs to be
descaled.
Fill the tank.
Replace the tank in the correct
position.
Clean the filter holder (see Section
7) and try a larger grind of coffee.
The perfect espresso grind will feel
like fine grains that do not clump
when pressed together.
Descale the machine (see Section 8).
Water leaks
from the filter
holder after an
espresso has
been made.
The dial has not been
returned to the
position.
Your machine needs
to be descaled.
Turn off your machine by moving the
dial back to the
position
(fig.9)
.
Descale the machine (see Section 8).
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