
FlatView – Rev. 1.6
www.kontron.com
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Technical Support
For technical support contact our Support department:
E-mail:
Phone:
+49 (0)89 37 00 58 – 0
Make sure you have the following information available when you call:
Product ID Number (PN),
Serial Number (SN)
The serial number can be found on the Type Label, located on the product’s rear side.
For more information see, Chapter 3.1.1 Type Label and Product Identification.
Be ready to explain the nature of your problem to the service technician.
Warranty
10.1.
Due to their limited service life, parts that by their nature are subject to a particularly high degree of wear (wearing
parts) are excluded from the warranty beyond that provided by law. This applies to the CMOS battery, for example.
There is a protection label on your FlatView.
If the product is opened, the warranty is lost.
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