5
EXTENDED CAMERA FUNCTIONS
Please run Amcap and navigate to Options > Video Capture Filter
Resolution: 1280x1024 – 800x600 – 640x480 supported
Enhance Options 2x
TROUBLE SHOOTING
PROBLEM
SOLUTION
The camera shows no image after
being connected to an USB port on
the PC.
1. Make sure the USB connectors are connected properly at both ends.
2. Exit the program, re-connect the device and start the program again.
3. Make sure that you have installed the driver properly.
The image taken and shown on the
PC screen is blurred.
1. The camera might have been dropped or moved accidentally. Try to
adjust the focus again.
2. Check if there is anything sticking on the camera lens, if so, clean it
with a soft cloth.
The image shows black stripes.
When using the camera indoors, make sure the electric frequency of
the lighting system does match the camera’s specifications
(50Hz – 60Hz).
The images turn slow when viewing
in VGA mode (640x480 pixels).
This is because the volume of transmission data is getting bigger in
VGA mode. To improve the performance, we suggest to upgrade the
computer hardware.
There are stripes or black shadows
on the images.
Please reset the display levels to 24-bits or 32-bits true color.
No image turns up while running the
programs.
Please click the “Preview” button in “Options”.
