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Chapter 5 Troubleshooting 

5-5

 

 

3  Trouble when scanning an image 

 

Trouble content 

Action 

The Scanner does not start. 

•  Is it connected properly? 

Check if the USB cable connected firmly with the 
Scanner and the personal computer. 

Application software of your computer does not find 
the Book Scanner PS5000C MK

II

 

•  Refer to Chapter 5 “2 Troubleshooting”

 

The image cannot be scanned properly. 
• Cracked 
• Warped 
• Inclined 

1.  Is the original placed on the proper position? 

Set the original to the proper position. 

2.  Is the original too high? 

Check to make sure that the original is within 
50mm of the book table. 

3.  Is the original setting correct? 

Select the proper mode, execute scanning. 

4.  Are there no problems with the “Setup” 

adjustment?  
Perform “Setup” adjustment again. 

Improper image color 

1.  Improper illumination on the original table? 

Move the Scanner. 

2.  Are there no problems with the “Setup” 

adjustment?  
Perform “Setup” adjustment again. 

 
When a problem cannot be solved even after the troubleshooting described above is attempted, contact 
your authorized service representative. 
 
 
 

Содержание PS5000C MKII

Страница 1: ...PS5000C MKII Operator s Manual...

Страница 2: ......

Страница 3: ...f the precautions listed in this manual Please note that some parts of the contents of this section may not correspond with the purchased product Warning and Precautions Symbols WARNING Ignoring this...

Страница 4: ...o the power outlet Failure to do this could result in a fire or electrical shock Do not scratch abrade place a heavy object on heat bend pull on or damage the power cord Use of a damaged power cord ex...

Страница 5: ...ck could result If this product has been dropped or its cover damage immediately turn OFF the power switch unplug the power cord from the power outlet and then call your authorized service representat...

Страница 6: ...tism They could cause these products to malfunction The inside of this product has areas subject to high temperature which may cause burns When checking the inside of the unit for malfunctions such as...

Страница 7: ...age quality could result Do not throw or drop a toner unit or PC drum unit as poor image quality could result Do not use this product in an area where ammonia or other gases or chemicals are present F...

Страница 8: ...ystem and do not touch any part of the system the manual does not cover NEVER attempt to disassemble or remodel the system The contents of this manual are subject to change without notice No part of t...

Страница 9: ...n in the text NEVER attempt to disassemble or remodel the scanner as it is very dangerous Call your authorized dealer when you want to move a scanner which has been installed U S A only NOTE This equi...

Страница 10: ...and found to comply with UL60950 1 Books magazines journals and other materials may be copyrighted Unauthorized scanning into a computer and subsequent printing of such copyrighted materials may be co...

Страница 11: ...bility EMC Part 3 Limits Section 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current up to and including 16A EN55024 1998 A1 2001 A2 2003 El...

Страница 12: ...ording to Local State or Federal Laws Books magazines journals and other materials may be subject to copyright The copying scanning or altering of such materials may unless authorized by the copyright...

Страница 13: ...llation start up procedures and explanation of the image acquisition screen for the PS5000C MKII Twain Driver Chapter 4 Operation Describes operation precautions and procedures and settings for each f...

Страница 14: ...ication and functions 2 3 Chapter 3 PS5000C MKII Twain Driver 3 1 1 PS5000C MKll TWAIN Driver Setup 3 2 1 1 Trademark Acknowledgments 3 2 1 2 System environment 3 2 1 3 Installation procedure 3 3 2 Se...

Страница 15: ...ced 4 17 7 3 Originals with Folds wrinkles or warps 4 17 7 4 Bound with special binding 4 18 8 Using the glass plate unit 4 19 Chapter 5 Troubleshooting 5 1 1 Problems of the Scanner 5 2 2 Troubleshoo...

Страница 16: ......

Страница 17: ...Chapter 1 Precautions for Installation Operation...

Страница 18: ...tor ensuring fairly constant temperature A well ventilated place A dry place A dust free location An area not subject to undue vibration A stable and level surface 1 2 Power source The power source vo...

Страница 19: ...ith local electrical standards NOTE Never connect the ground cable to a gas pipe the ground wire for a telephone line or a water pipe 1 4 Moving the Scanner Please contact your authorized dealer befor...

Страница 20: ...ile the book is being scanned This is necessary in order to stabilize the illuminance on the book NEVER bring any magnetized object or use flammable sprays liquids near the Scanner NEVER place a vase...

Страница 21: ...n carrying the Scanner hold the places shown in the below figure Be careful not to hurt your back Do not carry the Scanner When moving the Scanner be sure to disconnect the power cord and the USB cabl...

Страница 22: ...PS5000C MKII Operator s Manual 1 6...

Страница 23: ...Chapter 2 Overview...

Страница 24: ...s set face up on the book table This makes setting the book very easy and reduces concerns that the book may be creased or damaged In addition warped text lines and text compression are corrected ensu...

Страница 25: ...to the contours of the book See pages 4 8 through 4 13 for detailed information and limitations 4 Power switch Turns the Scanner ON OFF 5 USB connector Connect the USB cable that is supplied with the...

Страница 26: ...devices to the Scanner 11 Stopper Used as the reference position for the original When placing the original align its top edge with this position 12 Center mark Adjust the center of the original to th...

Страница 27: ...Chapter 3 PS5000C MKII Twain Driver...

Страница 28: ...demarks of International Business Machines Corporation Microsoft Windows Windows 2000 Windows XP Windows Vista and Windows 7 are registered trademarks of Microsoft Corporation All other brand or produ...

Страница 29: ...ter installing the Driver 2 Connect the Scanner to the personal computer with the USB Cable 3 Turn on the power switch of the personal computer and start Windows NOTE Do not turn the power switch of t...

Страница 30: ...ation of the Application Version of the Application and the Driver might be different from the screen display The 32 bit version of the driver will automatically be installed in a 32 bit OS and the 64...

Страница 31: ...PS5000C MKII Twain Driver 3 5 8 Click the Yes button 9 Click the Install button 10 When the InstallShield Wizard Complete screen appears click the Finish button and remove the CD ROM from the personal...

Страница 32: ...screen appears select Locate and install driver software 13 Select Install this driver software anyway 14 The installation of the Driver is completed After the installation of the Driver is completed...

Страница 33: ...glass plate unit has been attached Perform the adjustments described in 2 2 Aging 10min through 2 7 Tone Curve If the User Account Control setting is enabled when operating under Windows Vista or Wind...

Страница 34: ...turn the setting to enable Be sure to perform the procedure with the authority of the System Administrator NOTE Displayed screens may be different depending on the OS of your PC Be sure to do this pro...

Страница 35: ...appear to ask your permission if you want to continue with the turning off of UAC click Continue 6 Uncheck Use User Account Control UAC to help protect your computer and then Click OK 7 Reboot the PC...

Страница 36: ...ure about two times 1 Launch the application and the PS5000C MKII TWAIN Driver 2 Check Adjustment on the screen of the PS5000C MKII TWAIN Driver 3 Select 1 Aging 10min on the pull down list under Adju...

Страница 37: ...stment Sheet A3 size on the cradle as shown below NOTE Align the Setup Adjustment Sheet against the original stopper Be sure to adjust the center of Setup Adjustment Sheet at the center of cradle If t...

Страница 38: ...nfirmation screen to confirm the inability of User Account Control during the adjustment 4 The window indicating that adjustment is underway will appear When the window disappears the adjustment is co...

Страница 39: ...the cradle in the previous adjustment 2 Select 3 Black Shading on the pull down list under Adjustment and then click Start 3 Click OK on the confirmation screen to confirm the inability of User Accoun...

Страница 40: ...calibrate the white shading level 1 Assemble the adjustment plate and place it on the cradle NOTE For the procedure to assemble the adjustment plate refer to 2 1 Assembling the adjustment plate and 2...

Страница 41: ...4 White Shading on the pull down list under Adjustment and then click Start 4 Click OK on the confirmation screen to confirm the inability of User Account Control during the adjustment 5 The window in...

Страница 42: ...e to place the Setup Adjustment Sheet If the glass plate is attached close it 2 Select 5 White Balance on the pull down list under Adjustment and then click Start 3 Click OK on the confirmation screen...

Страница 43: ...e parameters This procedure is required only when the machine is installed or the optional glass plate is attached NOTE KODAK Gray Scale Q 13 is not included in the kit 1 Assemble the adjustment plate...

Страница 44: ...If the glass plate unit has been attached close it Adjust the top of the Test Chart along with the adjustment plate Be sure to adjust the center of the cradle to the center of the Test Chart Align the...

Страница 45: ...Chapter 3 PS5000C MKII Twain Driver 3 19 3 Select Neutral on the pull down list under Profile and then change the settings as below Size B5L Type Sheet...

Страница 46: ...PS5000C MKII Operator s Manual 3 20 4 Click Preview to read the image 5 Drag with the mouse on the image of the Gray Scale at position A and select the area...

Страница 47: ...en the histogram screen is opened the previous value appears Whenever you preview the screen after reselecting the area or other parameters be sure to click Draw on the histogram screen to update the...

Страница 48: ...eds the acceptable range adjust the tone curve again Repeat the procedure of Adjustment Preview Scan Histogram Confirmation NOTE A M 19 in the ToneCurve screen means each position of the Gray Scale To...

Страница 49: ...the glass plate unit has been attached perform the adjustment with the glass plate open Be sure not to close it during adjustment 2 Select 6 Image Registration on the pull down list under Adjustment...

Страница 50: ...ersonal computer is connected with the PS5000C MKII 2 Turn ON the power supply of the PS5000C MKII 3 Turn ON the power supply of the personal computer 4 First select Start and then Setting Control pan...

Страница 51: ...ppears click No in order not to restart the computer 8 Turn OFF the power switch of PS5000C MKII 9 Select Start Setting and then Control panel to move on to Add or Remove program 10 Select Book Scanne...

Страница 52: ...PS5000C MKII Operator s Manual 3 26 12 When the Uninstall Complete screen appears click the Finish button 13 Restart the personal computer...

Страница 53: ...arted from any Twain compatible application The start up procedure when using Adobe Photoshop Elements 5 0 is described below 1 Select the Twain driver Start Adobe Photoshop Elements 5 0 and select Fi...

Страница 54: ...D 2 Page When the type of original is set to Book or Sheet then the Spread Single or Split option can be selected Spread Scans two spread pages of the original Single Scans either the right page or le...

Страница 55: ...OTE Color Scans the image as 24 bit full color data Grayscale Scans the image as 8 bit grayscale data Black and White Scans the image as binary data 5 Resolution Select the resolution of the image to...

Страница 56: ...the original NOTE Frame Masking does not function properly when there is an image less than 2 mm from the edge of the original Depending on the density or color of the original frame masking may not f...

Страница 57: ...necessary turn the finger masking function off The finger masking function does not work properly in the following cases The term finger in the following sentences includes the shadow of the finger W...

Страница 58: ...he white balance is adjusted using the value determined with the setup adjustments 14 Color Correction When the Enable checkbox is checked the preset color correction will be performed To embed the de...

Страница 59: ...Chapter 4 Operation...

Страница 60: ...book table Note that reflections from wrist watches rings or the like may disorder the image correction function Be careful not to insert your fingers or fingernails into the central part of the book...

Страница 61: ...nt Keep your hands off the book table while lowering the glass Use care to prevent your fingers fingernails etc from being pinched by the glass as it is lowered When raising or lowering the glass plat...

Страница 62: ...the personal computer before turning off the Scanner 2 3 Power saving features If left without any operation for 15 minutes after turning the power switch ON the operation panel and fluorescent lamp t...

Страница 63: ...If you wish to use a disabled operation panel please contact your authorized service representative 3 1 Making scanning condition settings Key descriptions Highlight the item to be set Select the hig...

Страница 64: ...e available settings are listed below When DOC PAGE is set to SPREAD 11 17 L 11 14 L 8 5 14 L 8 5 11 L P 5 5 8 5 L P A3 L B4 P A4 P L B5 P L A5 P L When DOC PAGE is set to SINGLE 8 5 11 P 7 11 P 7 8 5...

Страница 65: ...el Reset Selecting RESET in the Panel Reset screen resets the scanning condition settings to their default settings NOTE The default scanning condition settings are shown below Default settings DOC TY...

Страница 66: ...he book with the center mark For a sheet original Place the original face up on the book table aligning the top edge of the book against the stopper When making spread or split scans align the center...

Страница 67: ...Chapter 4 Operation 4 9 For a 3D object Place the 3D object face up on the book table Optimum exposure can be obtained by placing the 3D object on a piece of white paper...

Страница 68: ...pper Be careful to avoid the condition shown in the figure below if pressing the original from the bottom When the original is spread open be careful not to produce gaps between pages Press both pages...

Страница 69: ...book exceeds 50 the image may not be read correctly 50 NOTE Auto Focus is only effective within the range of 50 mm 2 inch above the usual height of the book table Adjust the book table height so that...

Страница 70: ...lect Sheet for scanning a single page document Select 3D for scanning the original other than Book or Sheet REFERENCE For details refer to Chapter 3 5 Book scanner screen 2 Place the original with the...

Страница 71: ...scanned Split Both pages are scanned separately one page at a time Size Select the original size to be scanned from the pull down list Image mode Color Suitable for color documents Grayscale Suitable...

Страница 72: ...r arm head or any other obstacle into the space enclosed by the scanner unit and the right and left edges of the book or the Scanner will not be able to obtain an optimum image Be sure not to move you...

Страница 73: ...nter of the book area between pages of an open book often looks crowded with little space between characters when viewed from above due to the curved surface If simply scanned as it is the text appear...

Страница 74: ...m a book or file Note however that it may not make reliable images from any of the following types of originals If a warning message appears refer to Chapter 5 2 Troubleshooting If any originals other...

Страница 75: ...edges as shown in the figure In this case remove the tag or bookmark before scanning In order to obtain optimum result of the book corrections hide the bookmarks away from the original 7 3 Originals w...

Страница 76: ...e extent that the Auto Focus function is effective 50 mm 2 inches 50 mm 2 inchse Push the center of the book table with your hands see figure The depth can be adjusted to two levels Push down either s...

Страница 77: ...s plate unit by its handle and gently lower it onto the document to flatten the document CAUTION The glass plate unit has movable parts When pressing down on the document with the glass plate use care...

Страница 78: ...PS5000C MKII Operator s Manual 4 20...

Страница 79: ...Chapter 5 Troubleshooting...

Страница 80: ...n the screen of the personal computer and on the operation panel screen the LED lamp flashes red and scanning stops In this case turn the power switch off and then back on Start the personal computer...

Страница 81: ...er and turn it on again Restart the personal computer I F error After confirming that the USB cable is connected turn ON the power switch of the Scanner again and restart the computer Adjustment Failu...

Страница 82: ...er Invalid Shading data Reinstall the driver Cannot find the scanner Turn off the power switch of the Scanner and turn it on again Restart the personal computer 2 2 Errors shown on the operation panel...

Страница 83: ...ced on the proper position Set the original to the proper position 2 Is the original too high Check to make sure that the original is within 50mm of the book table 3 Is the original setting correct Se...

Страница 84: ...PS5000C MKII Operator s Manual 5 6...

Страница 85: ...Chapter 6 Maintenance...

Страница 86: ...any cord of other electrical devices 2 If any of the following condition is found turn the Scanner off immediately unplug the power cord from the outlet and call your local authorized dealer The power...

Страница 87: ...Chapter 7 Product specifications...

Страница 88: ...ection Editing functions Center erase Frame masking Finger masking Centering Finger masking is nonfunctional in the Sheet mode All of Editing functions are nonfunctional in the 3D mode Image Quality P...

Страница 89: ...ndows Vista Windows 7 64bit OS Windows XP Windows Vista Windows 7 Recommended PC system CPU INTEL Core2 Duo 2 33GHz or faster MEM 2GB or more VIDEO 256MB MEM or more Dimensions 35 19 inches W 29 40 in...

Страница 90: ...Manual 7 4 2 Appendix 2 1 Assembling the adjustment plate Requirement parts x 6pcs x 4pcs Assembling procedure Inset the cut in part of into that of Caution Assemble them on the flat place such as des...

Страница 91: ...hapter 7 Product specifications 7 5 2 2 Placing the adjustment plate Place Adjustment Plate on the platen Position standard Portrait Front cover Landscape Center of the platen Completion drawing Cutou...

Страница 92: ...red to provide the following information to your local authorized dealer 1 Your company name address telephone number department name floor number machine location etc 2 Model name serial number condi...

Страница 93: ......

Страница 94: ...Printed in Japan The information contained in this manual is subject to change without notice to incorporate improvements made on the product or products the manual covers Manufactured For Konica Mino...

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