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Introduction

150

Introduction

This chapter provides information to aid you in resolving printer problems you
may encounter, or at least guide you to the proper sources for help.

Printin

g a Configuration Page

Print a configuration page to verify the printer is printing correctly, or to check
the printer configuration.

Printing the configuration page

Page 150

Preventing media misfeeds

Page 151

Understanding the media path

Page 152

Clearing media misfeeds

Page 153

Solving problems with media misfeeds

Page 169

Solving other problems

Page 171

Solving problems with printing quality

Page 176

Status, error, and service messages

Page 181

Press Key
(once)

Until Display Reads

READY

PRINT MENU

If an optional hard disk kit is installed, the

PROOF/PRINT

appears at the top of the menu. Press the

key to

select the

PRINT MENU

CONFIGRATION PG

The configuration page prints and the printer goes back
to

READY

Downloaded From ManualsPrinter.com Manuals

Содержание PAGEPRO 4650EN

Страница 1: ...pagepro 4650EN 5650EN User s Guide A0DX 9561 01A 1800850 001B Downloaded From ManualsPrinter com Manuals...

Страница 2: ...ansferred to any other media or language without written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES INC Notice KONICA MINOLTA BUSINESS TECHNOLOGIES INC reserves the right to make changes to th...

Страница 3: ...an assignee of all of Licensee s right and interest to such Software and Documentation Assignee provided you transfer to Assignee all copies of such Software and Documentation Assignee agrees to be b...

Страница 4: ...n violation of any applicable laws and regulations regarding export control of any countries For EU member states only This symbol means Do not dispose of this product together with your household was...

Страница 5: ...Rear View 4 Internal View 5 Front View with Options 6 2 About the Software 7 Printer Driver CD ROM 8 PostScript Drivers 8 PCL Drivers 8 XPS Drivers 8 PPD Files 9 Utilities and Documentation CD ROM 9 U...

Страница 6: ...g 16 Paper View 17 Printer View 17 Quality View 17 Default 17 Advanced Tab PostScript Printer Driver Only 17 Basic Tab 17 Layout Tab 18 Finish tab 18 Cover Page Tab 18 Watermark Overlay Tab 19 Quality...

Страница 7: ...ice 80 6 Using Media 83 Media Specifications 84 Media Types 85 Plain Paper Recycled Paper 85 Thick Stock 87 Envelopes 87 Labels 88 Postcards 89 Thin Paper 90 Transparencies 91 What Is the Guaranteed I...

Страница 8: ...145 Cleaning the Offset Tray Feed Rollers 146 Cleaning the Laser Lens 147 9 Troubleshooting 149 Introduction 150 Printing a Configuration Page 150 Preventing Media Misfeeds 151 Understanding the Medi...

Страница 9: ...rd 200 Duplex 205 Installing the Duplex 205 Lower Feeder Unit 208 Kit Contents 208 Installing the Lower Feeder Unit 209 Offset Tray 214 Installing the Offset Tray 214 Installing the Face Up Tray 217 A...

Страница 10: ...Contents vi Downloaded From ManualsPrinter com Manuals...

Страница 11: ...Introduction Downloaded From ManualsPrinter com Manuals...

Страница 12: ...nsure easy operation consumable replacement and maintenance adhere to the recommended space requirements detailed below 921 8 mm 36 3 Front View with Options Front View 421 8 mm 16 6 200 mm 7 9 300 mm...

Страница 13: ...r 3 The option appears shaded in the above illustrations Side View with Options 921 5 mm 36 3 150 mm 5 9 275 mm 10 8 465 4 mm 18 3 1130 4 mm 44 5 240 mm 9 4 100 mm 3 9 721 5 mm 28 4 200 mm 7 9 Downloa...

Страница 14: ...iar with them Front View 1 Center output tray 2 Control panel 3 Ventilation grilles 4 Paper meter 5 Tray1 A4 150sheets 6 Tray2 A4 550sheets 7 Power switch 8 Paper stopper Rear View 1 Exhaust port 2 Du...

Страница 15: ...nted with Your Printer 5 Internal View 1 Paper stopper 2 Toner cartridge 3 Top cover 4 Fuser unit 5 Transfer roller 3 2 5 1 4 2 4 For pagepro 5650EN 5 5 For pagepro 4650EN Downloaded From ManualsPrint...

Страница 16: ...w with Options 1 Duplex 2 Lower feeder units Tray 3 and Tray 4 3 Sub tray 4 Offset tray 5 Face up tray pagepro 5650EN Standard pagepro 4650EN Option 2 4 3 5 1 For pagepro 5650EN For pagepro 4650EN 1 1...

Страница 17: ...About the Software Downloaded From ManualsPrinter com Manuals...

Страница 18: ...s Vista XP Server 2003 2000 These drivers give you access to all of the printer features including finish ing and advanced layout See also Displaying Printer Driver Settings for Windows on page 15 Win...

Страница 19: ...a tion CD ROM Linux Utility Use Benefit Download Manager Windows Vista XP Server 2003 2000 Macintosh OS 10 2 x or later This utility which can be used only if an optional hard disk kit is installed en...

Страница 20: ...nter connected to the network and creates a print object on the Windows print server For details refer to the PageScope Plug and Print Quick Guide on the Utilities and Documentation CD ROM PageScope N...

Страница 21: ...ows Server 2003 Windows Server 2003 x64 Edition Windows 2000 Service Pack 4 or later Mac OS X 10 2 or later We recommend installing the newest patch Mac OS X Server 10 2 or later Red Hat Linux 9 0 SuS...

Страница 22: ...LTA pagepro 4650 5650 PCL or KONICA MINOLTA pagepro 4650 5650 PS printer icon and choose Properties Windows 2000 From the Start menu choose Settings and then Printers to display the Printers directory...

Страница 23: ...ply may not appear If this is the case continue with the next step 8 Select the General tab 9 Click Printing Preferences Printing Preference dialog box appears 10 Select the default settings for your...

Страница 24: ...am as follows Windows Vista XP Server 2003 From the Start menu choose All programs KONICA MINOLTA pagepro 4650 5650 and then Uninstall Printer Driver Windows 2000 From the Start menu choose Programs K...

Страница 25: ...ref erences Windows XP Server 2003 1 From the Start menu choose Printers and Faxes to display the Printers and Faxes directory 2 Right click the KONICA MINOLTA pagepro 4650 5650 PCL or KONICA MINOLTA...

Страница 26: ...specify the desired settings and then click Add Specify the settings described below and the click OK Name Type in the name of the settings to be saved Comment Add a simple comment to the settings to...

Страница 27: ...to their defaults This button does not appear on the Advanced tab Advanced Tab PostScript Printer Driver Only The Advanced Tab allows you to Select whether to enable or disable the settings for advan...

Страница 28: ...Paper that has been printed on with a monochrome color laser printer copier Paper that has been printed on with any other printer or fax machine Layout Tab The Layout Tab allows you to Print several...

Страница 29: ...ation should be installed earlier Create a form PCL printer driver only Specify that the document and form are printed overlapping PCL printer driver only Display the form information PCL printer driv...

Страница 30: ...nt data does not hide overlay files PCL printer driver only Send a notification by e mail when printing is finished Shows the version information for the printer driver Prevent loss when printing fine...

Страница 31: ...Using the Status Monitor Windows Only Downloaded From ManualsPrinter com Manuals...

Страница 32: ...e Programs KONICA MINOLTA and then Status Monitor Double click the Status Monitor icon displayed in the task bar Using the Status Monitor Status Tab Select Printer Selects the printer whose status is...

Страница 33: ...k Help to display windows containing explanations of the Status Monitor functions Refer to this help for detailed information Recognizing Status Monitor Alerts When the Status Monitor detects a printi...

Страница 34: ...Closing the Status Monitor 24 Downloaded From ManualsPrinter com Manuals...

Страница 35: ...Printer Control Panel and Configuration Menu Downloaded From ManualsPrinter com Manuals...

Страница 36: ...No Item Explanation 1 Cancels the currently displayed menu or menu choice Allows you to cancel one or all print jobs that are currently being printed or processed 1 Press the Cancel key 2 Press the o...

Страница 37: ...sor down Displays the help screen when an error occurs Within a menu choice that is changeable char acter by character scrolls downward through the available characters appears in the message window 6...

Страница 38: ...displayed If the operator or service representative must be called the sym bol and the error status are displayed If a warning occurs the symbol appears When a USB memory device is plugged into the M...

Страница 39: ...he Control Panel 29 Help Screens The help screens appear when the key is pressed after an error occurred such as a media misfeed so that the error can be corrected Downloaded From ManualsPrinter com M...

Страница 40: ...a Com pactFlash card is installed and INTERFACE MENU MEMORY DIRECT is set to ENABLE MEMORY DIRECT does not appear if public user access has not been permitted through authentication settings For detai...

Страница 41: ...f the printer driver can be printed or deleted All factory default values are shown in bold Printing Deleting a Stored Job 1 Follow the procedure described below to select a job Press Key Until Displa...

Страница 42: ...s the Menu Select key If YES was selected the print job is deleted If NO was selected the PRINT DELETE selection screen appears again Press until the desired user name appears Desired user name Job na...

Страница 43: ...rease or the to decrease the first digit of the pass word 2 Press the key to move the cursor to the next digit 3 Press the to increase or the to decrease the second digit of the password 4 Continue th...

Страница 44: ...NFIGURA TION PG Settings PRINT CANCEL Prints the configuration page STATISTICS PAGE Settings PRINT CANCEL Prints the statistics page such as the number of pages printed FONT LIST POST SCRIPT Settings...

Страница 45: ...Configuration Menu Overview 35 DIRECTORY LIST Settings PRINT CANCEL Prints the directory list of the hard disk or CompactFlash card Downloaded From ManualsPrinter com Manuals...

Страница 46: ...naged DEFAULT TRAY TRAY 1 PAPER SIZE CUSTOM SIZE PAPER TYPE FINISHING PAPER SOURCE COLLATE DUPLEX COPIES PAPER MENU JOB SEPARATION SIZE SETTING TRAY 2 PAPER SIZE CUSTOM SIZE PAPER TYPE SIZE SETTING TR...

Страница 47: ...d This menu item appears only if a duplex is installed This menu item appears only if an optional hard disk kit or a Com pactFlash card of 1 GB or more is installed This menu item appears only if the...

Страница 48: ...JIS B6 JIS GOVT LETTER STATEMENT FOLIO SP FOLIO UK QUARTO FOOLSCAP GOVT LEGAL 16K KAI 16 KAI 32 ENV C5 ENV C6 ENV DL ENV MONARCH ENV CHOU 3 ENV CHOU 4 B5 ISO ENV 10 ENV YOU 4 JPOST JPOST D CUSTOM Sel...

Страница 49: ...76 to 216 mm default North America 216 mm All other regions 210 mm For INCHES 3 00 to 8 50 inches default North America 8 50 inches All other regions 8 27 inches Setting range for LENGTH For MILLIMET...

Страница 50: ...ted a user can select the paper size TRAY 2 PAPER SIZE Settings LETTER LEGAL EXECUTIVE A4 A5 A6 B5 JIS B6 JIS GOVT LETTER STATEMENT FOLIO SP FOLIO UK QUARTO FOOLSCAP GOVT LEGAL 16K KAI 16 KAI 32 ENV C...

Страница 51: ...98 to 216 mm default North America 216 mm All other regions 210 mm For INCHES 3 87 to 8 50 inches default North America 8 50 inches All other regions 8 27 inches Setting range for LENGTH For MILLIMET...

Страница 52: ...ted a user can select the paper size TRAY 3 PAPER SIZE Settings LETTER LEGAL EXECUTIVE A4 A5 A6 B5 JIS B6 JIS GOVT LETTER STATEMENT FOLIO SP FOLIO UK QUARTO FOOLSCAP GOVT LEGAL 16K KAI 16 KAI 32 ENV C...

Страница 53: ...98 to 216 mm default North America 216 mm All other regions 210 mm For INCHES 3 87 to 8 50 inches default North America 8 50 inches All other regions 8 27 inches Setting range for LENGTH For MILLIMET...

Страница 54: ...ted a user can select the paper size TRAY 4 PAPER SIZE Settings LETTER LEGAL EXECUTIVE A4 A5 A6 B5 JIS B6 JIS GOVT LETTER STATEMENT FOLIO SP FOLIO UK QUARTO FOOLSCAP GOVT LEGAL 16K KAI 16 KAI 32 ENV C...

Страница 55: ...98 to 216 mm default North America 216 mm All other regions 210 mm For INCHES 3 87 to 8 50 inches default North America 8 50 inches All other regions 8 27 inches Setting range for LENGTH For MILLIMET...

Страница 56: ...the printer automatically detects the paper size If USER SELECT is selected a user can select the paper size TRAY CHAINING Settings ON OFF If ON is selected and the specified tray runs out of paper d...

Страница 57: ...per for long edge binding If SHORT EDGE is selected the pages will be printed on both sides of the paper for short edge binding The setting specified in the printer driver will override this menu sett...

Страница 58: ...ing specified in the printer driver will override this menu setting The paper size available for SUB TRAY or OFFSET is as follows Width 89 to 216 mm 3 5 to 8 5 inches Length 140 to 356 mm 5 5 to 14 0...

Страница 59: ...ution of the print image 600dpi or 1200dpi can be specified BRIGHT NESS Settings 15 10 5 0 5 10 15 The brightness of the printed image can be adjusted CONTRAST Settings 15 10 5 0 5 10 15 The contrast...

Страница 60: ...H Select how halftones in text are reproduced If LINE ART is selected halftones are reproduced with high precision If DETAIL is selected halftones are reproduced with detail If SMOOTH is selected half...

Страница 61: ...er to print graphics with a reduced density by reducing the amount of toner that is used If ON is selected the amount of toner used is reduced when printing If OFF is selected the amount of toner used...

Страница 62: ...ect function can be specified For details on memory direct refer to Memory Direct on page 80 This menu items appears when a USB memory device is plugged into the memory direct print port on the contro...

Страница 63: ...This menu item does not appear if the selected file type is a PDF file or an XPS file DUPLEX OFF Settings LONG EDGE SHORT EDGE OFF Select whether to perform duplex printing If LONG EDGE is selected t...

Страница 64: ...Settings SUB TRAY MAIN TRAY OFFSET Select the output tray and finishing settings When SUB TRAY is selected the paper is fed to the sub output tray When MAIN TRAY is selected the paper is fed to the ma...

Страница 65: ...after changing settings in the ETHERNET menu JOB TIMEOUT INTERFACE MENU ETHERNET TCP IP ENABLE IP ADDRESS SUBNET MASK DEFAULT GATEWAY DHCP HTTP ENABLE FTP ENABLE TELNET BONJOUR ENABLE DYNAMIC DNS ENAB...

Страница 66: ...ptional hard disk kit or a Com pactFlash card is installed SLP ENABLE SMTP ENABLE SNMP ENABLE WSD PRINT ENABLE IPSEC ENABLE IP ADDRESS FILTER ACCESS PER MISSION ACCESS REFUSE IPv6 ENABLE AUTO SETTING...

Страница 67: ...s to specify the value If the IP address is manually specified DHCP BOOTP is automatically set to OFF SUBNET MASK Setting 255 255 000 000 Specify the subnet mask for the network Use the and keys to sp...

Страница 68: ...he IP address is auto matically acquired If OFF is selected the IP address is not automatically acquired HTTP ENABLE Settings YES NO If YES is selected HTTP is enabled If NO is selected HTTP is disabl...

Страница 69: ...S is selected IPP is enabled If NO is selected IPP is dis abled RAW PORT ENABLE Settings YES NO If YES is selected RAW PORT is enabled If NO is selected RAW PORT is disabled BIDI REC TIONAL Settings O...

Страница 70: ...enabled If NO is selected WSD PRINT is disabled IPSEC ENABLE Settings YES NO If YES is selected IPSEC is enabled If NO is selected IPSEC is disabled IP ACCESS FILTER ACCESS PER MIS SION Settings ENAB...

Страница 71: ...gateway address of IPv6 NETWARE ENABLE Settings YES NO If YES is selected NetWare is enabled If NO is selected NetWare is disabled APPLE TALK ENABLE Settings YES NO If YES is selected AppleTalk is en...

Страница 72: ...CT Settings ENABLE DISABLE Select whether to enable or disable memory direct printing If ENABLE is selected memory direct printing is enabled If DISABLE is selected memory direct printing is disabled...

Страница 73: ...ergy Saver mode LANGUAGE EMULATION DEF EMULATION POSTSCRIPT WAIT TIMEOUT PS ERROR PAGE PS PROTOCOL PCL CR LF MAPPING LINES PER PAGE FONT SOURCE FONT NUMBER PITCH SIZE POINT SIZE SYMBOL SET PAPER DEFAU...

Страница 74: ...WORD LOCK PANEL CLOCK DATE xx xx xx TIME HDD FORMAT USER AREA ONLY ALL RESTORE DEFAULTS RESTORE NETWORK RESTORE PRINTER RESTORE ALL ENERGY SAVER TIME MENU TIMEOUT TIME ZONE HOLD JOB TIMEOUT CARD FORMA...

Страница 75: ...ional CompactFlash card is installed These menu items appear only if the optional lower feeder unit is installed This menu item appears only if an optional hard disk kit or a Com pactFlash card is ins...

Страница 76: ...TSCRIPT PCL Specify the printer emulation language If AUTO is selected the printer automatically selects the printer emulation language from the data stream POST SCRIPT WAIT TIME OUT Settings 0 300 Sp...

Страница 77: ...t in the PCL language The font numbers that appear correspond to the PCL font list For details on printing the font list refer to PRINT MENU on page 34 PITCH SIZE POINT SIZE Settings 0 44 10 00 99 99...

Страница 78: ...XPS error page is printed when an XPS error occurs PAPER DEFAULT PAPER PAPER SIZE Settings LETTER LEGAL EXECU TIVE A4 A5 A6 B5 JIS B6 JIS GOVT LETTER STATEMENT FOLIO SP FOLIO UK QUARTO FOOLSCAP GOVT L...

Страница 79: ...r WIDTH For MILLIMETERS 76 to 216 mm default North America 216 mm All other regions 210 mm For INCHES 3 00 to 8 50 inches default North America 8 50 inches All other regions 8 27 inches Setting range...

Страница 80: ...ing for North America is INCHES The default setting for all other regions is MILLIMETERS STARTUP OPTIONS DO START UP PAGE Settings ON OFF Select whether or not a startup page is printed when the print...

Страница 81: ...isplayed in the message window If OFF is selected no timeout occurs LCD CON TRAST Settings 3 2 1 0 1 2 3 Adjust the contrast of the message window The darkest level setting is 3 and the brightest leve...

Страница 82: ...ze the hard disk When this menu item is selected the printer is automatically restarted CARD FORMAT USER AREA ONLY Initialize the user area of the CompactFlash card When this menu item is selected the...

Страница 83: ...N OFF Select whether or not a warning appears when Tray 4 runs out of media PAPER LOW TRAY2 Settings ON OFF Select whether or not to display a warning when Tray 2 is about to run out of media TRAY3 Se...

Страница 84: ...r password must be entered ALIGNMENT TOP ADJUSTMENT TRAY1 4 THICK MAINTENANCE MENU PRINT MENU EVENT LOG HALFTONE 64 HALFTONE 128 HALFTONE 256 GRADATION DUPLEX LEFT ADJUSTMENT LEFT ADJ TRAY 1 4 LEFT AD...

Страница 85: ...s PRINT CANCEL Prints the gradation ALIGN MENT TOP ADJUST MENT TRAY1 Settings 8 0 7 When printing on media in Tray 1 specify the size of the top margin TRAY2 Settings 8 0 7 When printing on media in T...

Страница 86: ...laser output VIDEO TIME LAG Settings 0 15 When resolution is set to 1200 dpi adjust the video output start point horizontally in the even lines SUP PLIES RE PLACE FUSER UNIT Settings YES NO Reset the...

Страница 87: ...n Menu Overview 77 SERVICE MENU With this menu the service representative can adjust the printer and perform maintenance operations This menu cannot be used by the user Downloaded From ManualsPrinter...

Страница 88: ...Configuration Menu Overview 78 Downloaded From ManualsPrinter com Manuals...

Страница 89: ...Memory Direct Downloaded From ManualsPrinter com Manuals...

Страница 90: ...l hard disk kit or a CompactFlash card of 1 GB or more must be installed For details on specifying settings with the control panel refer to MEMORY DIRECT on page 52 Printing From a Connected USB Memor...

Страница 91: ...s the Menu Select key A maximum of 99 folders and files can be displayed Up to 8 folder levels can be displayed 5 Select PRINT and then press the Menu Select key When printing is finished the status s...

Страница 92: ...Memory Direct 82 Downloaded From ManualsPrinter com Manuals...

Страница 93: ...Using Media Downloaded From ManualsPrinter com Manuals...

Страница 94: ...0 210 0 x 330 0 1 2 3 4 Yes SP Folio 8 5 x 12 69 215 9 x 322 3 1 2 3 4 Yes Foolscap 8 0 x 13 0 203 2 x 330 2 1 2 3 4 Yes UK Quarto 8 0 x 10 0 203 2 x 254 0 1 2 3 4 Yes Government Letter 8 0 x 10 5 203...

Страница 95: ...standard or recycled office paper Tray 1 Simplex Width 76 2 215 9 mm 3 0 8 5 inch Length 127 0 900 mm 5 0 35 43 inch Duplex Width 88 9 215 9 mm 3 5 8 5 inch Length 139 7 355 6 mm 5 5 14 0 inch Tray 2...

Страница 96: ...an inkjet printer Paper that has been printed on with a monochrome color laser printer copier Paper that has been printed on with a heat transfer printer Paper that has been printed on with any other...

Страница 97: ...ay as this will cause printer misfeeding Envelopes Print on the front address side only Some parts of the envelope consist of three layers of paper the front back and flap Anything printed in these la...

Страница 98: ...heet the printing surface adhesive and a carrier sheet The face sheet must follow the plain paper specification The face sheet surface must cover the entire carrier sheet and no adhe sive should come...

Страница 99: ...el off and media misfeeds to occur Are precut or perforated Postcards Try printing your data on a sheet of plain paper first to check placement Orientation Face up Driver Media Type Label Duplexing No...

Страница 100: ...utting it in the tray Thin Paper Test all thin paper to ensure acceptable performance Thin paper is supported by pagepro 5650EN only Capacity Tray 1 Up to 150 sheets of thin paper depending on their t...

Страница 101: ...ality static buildup and printing envi ronment Try printing your data on a sheet of plain paper first to check placement If you have problems feeding 100 sheets try loading only 1 50 sheets at a time...

Страница 102: ...on Banner Paper the bottom margin is 10 mm 0 393 Banner Paper Length 356 900 mm Imageable Area Envelopes Envelopes have a nonguaranteed imageable area that varies with envelope type The envelope prin...

Страница 103: ...ely on a single media type except plain paper Continuous printing on media other than plain paper such as envelopes labels thick stock or transparencies may adversely affect print quality or reduce en...

Страница 104: ...a pressure plate is raised press down the media pressure plate to lock it into place 4 Squeeze the media guide length and slide it to the desired size 5 Squeeze the media guide width and slide it to t...

Страница 105: ...nter 9 Select PAPER MENU PAPER SOURCE TRAY X Tray 1 2 3 4 PAPER SIZE and PAPER TYPE in the configuration menu and then select the setting for the size and type of media that is loaded See also PAPER M...

Страница 106: ...iven taking Envelop 10 as an example Load the envelope with its flap side down 1 Open Tray 1 2 Remove the lid of the tray 3 If the media pressure plate is raised press down the media pressure plate to...

Страница 107: ...the tray capacity for each media see Media Types on page 85 For envelopes with the flap along the short edge load the envelopes with the flap side down 5 Squeeze the media guide length and slide it to...

Страница 108: ...into the printer 9 Select PAPER MENU PAPER SOURCE TRAY X TRAY 1 2 3 4 PAPER SIZE and PAPER TYPE in the configuration menu and then select the setting for the size and type of the media that is loaded...

Страница 109: ...ead to a printer malfunction Remove transparencies as soon as they are output to the center out put tray to prevent them sticking together 1 Open the tray and place it on a flat surface 2 Remove the l...

Страница 110: ...ired size 5 Squeeze the media guide width and slide it to the desired size 6 Load the paper face up in the tray Do not load the paper above the mark For the information on the tray capacity for each m...

Страница 111: ...into the printer 9 Select PAPER MENU PAPER SOURCE TRAY X Tray 1 2 3 4 PAPER SIZE and PAPER TYPE in the configuration menu and then select the setting for the size and type of the media that is loaded...

Страница 112: ...per Larger than A4 1 Open the tray and place it on a flat surface 2 Remove the lid of the tray 3 Slide the right and left lock tabs in the tray outwards to unlock them Plain paper Envelope Downloaded...

Страница 113: ...s extendable part to the front until it reaches the desired paper size 5 Squeeze the media guide length and slide it to the desired paper size 6 Squeeze the media guide width and slide it to the desir...

Страница 114: ...edia Types on page 85 8 Reattach the lid of the tray 9 Push the tray completely into the printer 10 Select PAPER MENU PAPER SOURCE TRAY X Tray 1 2 3 4 PAPER SIZE and PAPER TYPE in the configuration me...

Страница 115: ...paper in the Tray 1 1 Open the tray and place it on a flat surface 2 Remove the lid of the tray 3 Slide the right and left lock tabs in the tray outwards to unlock them Plain paper Envelope Downloaded...

Страница 116: ...end 5 Squeeze the media guide length and slide it to the desired paper size 6 Squeeze the media guide width and slide it to the desired paper size 7 Load the banner paper face up in the tray and then...

Страница 117: ...printer 9 Select PAPER MENU PAPER SOURCE TRAY 1 PAPER SIZE and PAPER TYPE in the configuration menu and then select the setting for the size and type of the media that is loaded See also PAPER MENU o...

Страница 118: ...to Installing the Duplex on page 205 Note For details on supported media types for duplex printing see Media Specifications on page 84 Duplexing envelopes labels thick paper3 or transparencies is not...

Страница 119: ...inted media is output to the face down output tray on top of the printer This tray has a capacity of approximately 500 sheets A4 Letter of 80 g m2 22 lb paper If the media is stacked too high in the o...

Страница 120: ...NG in PAPER MENU Use the following paper for job separation and offset printing Paper is fed to the sub output tray with job separation and offset print ing Job Separation Printing When paper is fed t...

Страница 121: ...d the paper is fed out shifted as shown below When PAPER MENU COLLATE is set to ON the pages are fed out in sets as shown below When COLLATE is set to ON When COLLATE is set to OFF 3 2 1 3 2 1 3 2 1 3...

Страница 122: ...d cause misfeeding If media has been removed from its wrapper place it in its original pack aging and store in a cool dark place on a level surface Avoid moisture excessive humidity direct sunlight ex...

Страница 123: ...Replacing Consumables Downloaded From ManualsPrinter com Manuals...

Страница 124: ...photosensi tive drum If the output image is light or blurred the toner cartridge may be defective or damaged In that case you need to replace it with a new one Handle the toner cartridge carefully to...

Страница 125: ...rint quality and performance use only the corre sponded TYPE genuine KONICA MINOLTA toner cartridge Keep toner cartridges In their packaging until you re ready to install them In a cool dry location a...

Страница 126: ...densation may occur degrading print quality Allow the toner to adapt to the environment for about one hour before use Level during handling and storage Do not hold stand or store a cartridge on its en...

Страница 127: ...he message TONER LOW appears when the toner cartridge becomes near empty Follow the steps below to replace the toner cartridge If TONER LOW on the SYS DEFAULT MENU ENABLE WARNING is set to OFF you are...

Страница 128: ...bute the toner evenly Do not touch the devel oping roller of the toner cartridge otherwise image quality may decrease 5 Placing the toner cartridge on a flat surface pull out the seal hor izontally 6...

Страница 129: ...rtridge For details refer to About toner cartridge on page 114 Replacing the Fuser Unit When it is time to replace the fuser unit the message FUSER UNIT END OF LIFE appears Printing can continue even...

Страница 130: ...e Before replacing the fuser unit wait about 30 minutes after turning off the machine and then check that the fusing sec tion has reached room temperature otherwise you may get burnt 2 Lift the lever...

Страница 131: ...Replacing Consumables 121 4 Pull down the 2 levers at the bot tom of the fuser unit 5 Remove the fuser unit slowly Downloaded From ManualsPrinter com Manuals...

Страница 132: ...Replacing Consumables 122 6 Prepare a new fuser unit Be careful not to touch the surface of the fuser roller 7 Insert the new fuser unit slowly Downloaded From ManualsPrinter com Manuals...

Страница 133: ...levers at both ends of the fuser unit to lock it 10 Close the rear cover Do not close the rear cover without installing the fuser unit Forc ibly closing the rear cover may damage the lever or the cove...

Страница 134: ...Replacing Consumables 124 12 Reset the counter in the MAINTENANCE MENU SUPPLIES REPLACE FUSER UNIT menu Downloaded From ManualsPrinter com Manuals...

Страница 135: ...acing the Transfer Roller 1 Open the top cover Do not touch any parts inside the printer 2 Hold the toner cartridge by the grip to pull it out slowly for pagepro 4650EN for pagepro 5650EN Downloaded F...

Страница 136: ...er and pull it out slowly towards you 4 Pick up the new transfer roller by the levers at both ends and then slot it in slowly 5 Hold the toner cartridge by the grip and then insert it into the slot in...

Страница 137: ...lacing the Feed Roller The feed roller is included as one of the regular replacement parts There are two feed rollers inside the machine and one in the tray All feed rollers are recommended to be repl...

Страница 138: ...eplacing Consumables 128 Replacing the Feed Roller in the Tray 1 Pull the tray out of the printer 2 Remove the lid of the tray 3 Remove any paper in the tray Downloaded From ManualsPrinter com Manuals...

Страница 139: ...n slowly remove the feed roller from the shaft on the tray 2 5 Hold the tab on the new feed roller and slowly push it into the shaft on the tray 6 Aligning the small tabs on the feed roller with the s...

Страница 140: ...in the tray Do not load the paper above the mark For the informa tion on the tray capacity for each media see Media Types on page 85 8 Reattach the lid of the tray 9 Push the tray completely into the...

Страница 141: ...any parts inside the printer 2 Hold the toner cartridge by the grip and then pull it out slowly 3 While pushing down the shaft of the feed roller widen the tab of the feed roller to loosen it 1 and th...

Страница 142: ...gning the small tabs on the feed roller with the slots of the shaft push the feed roller com pletely in so that the tab fits into the slot 6 Hold the toner cartridge by the grip and then insert it int...

Страница 143: ...bat tery Note Only use the coin shaped 3V lithium battery CR2032 It s very important to protect the printer controller board and any associated circuit boards from electrostatic damage Before performi...

Страница 144: ...ng a screwdriver loosen the screw of the right cover located at the rear side 3 Remove the right side cover 4 Using a screwdriver loosen the two screws Do not remove them from the printer Downloaded F...

Страница 145: ...backup battery be sure that the side faces front Risk of explosion if bat tery is replaced by an incorrect type Dispose of used batteries according to your local regulations Do not burn the backup bat...

Страница 146: ...l interface cables 11 Reconnect the power cord and turn on the printer 12 Use DATE on the SYS DEFAULT MENU CLOCK menu to set the date and use TIME on the SYS DEFAULT MENU CLOCK menu to set the time Do...

Страница 147: ...Maintaining the Printer Downloaded From ManualsPrinter com Manuals...

Страница 148: ...n the rear cover is opened the fuser unit temperature drops gradually one hour wait time Be careful when cleaning the inside of the printer or removing media mis feeds as the fuser unit and other inte...

Страница 149: ...ality to deteriorate Keep media in the output tray at a minimum level If the media is stocked too high your printer may experience media misfeeds and excessive media curl Make sure two people are avai...

Страница 150: ...onsult a doctor Make sure any parts removed during cleaning are replaced before you plug in the printer Cleaning the Printer CAUTION Be sure to turn off the printer and unplug the power cord before cl...

Страница 151: ...n cause media feeding problems 1 Pull the tray out of the printer 2 While pushing down the shaft of the feed roller widen the tab of the feed roller to loosen it 1 and then slowly remove the feed roll...

Страница 152: ...y push it into the shaft on the tray 5 Aligning the small tabs on the feed roller with the slots of the shaft push the feed roller com pletely in so that the tab fits into the slot 6 Push the tray com...

Страница 153: ...side the Printer 1 Open the top cover Do not touch any parts inside the printer 2 Hold the toner cartridge by the grip and then pull it out slowly 3 Clean the feed rollers by wiping them with a soft d...

Страница 154: ...er cartridge by the grip and then insert it into the slot inside the printer Do not touch any parts inside the printer Ensure that the toner car tridge is firmly set 5 Close the top cover securely Dow...

Страница 155: ...Feed Rollers 1 Lift the lever at the top left hand side of the duplex to unlock it and open the duplex cover 2 Clean the media feed roller by wiping them with a soft dry cloth 3 Close the duplex cove...

Страница 156: ...he Offset Tray Feed Rollers 1 Pull the tab at the top left of the offset tray cover to open it 2 Clean the media feed roller by wiping them with a soft dry cloth 3 Close the offset tray cover Download...

Страница 157: ...147 Cleaning the Laser Lens 1 Open the top cover 2 Hold the toner cartridge by the grip and then pull it out slowly 3 Clean the laser lens by wiping them with a soft dry cloth Downloaded From Manuals...

Страница 158: ...er cartridge by the grip and then insert it into the slot inside the printer Do not touch any parts inside the printer Ensure that the toner car tridge is firmly set 5 Close the top cover securely Dow...

Страница 159: ...Troubleshooting Downloaded From ManualsPrinter com Manuals...

Страница 160: ...misfeeds Page 151 Understanding the media path Page 152 Clearing media misfeeds Page 153 Solving problems with media misfeeds Page 169 Solving other problems Page 171 Solving problems with printing qu...

Страница 161: ...rinter damage You load the media printing side up in the tray Some manufacturers place an arrow on the end of the wrapper to indicate the printing side Avoid Media that is folded wrinkled or excessive...

Страница 162: ...eds 1 Toner cartridge 8 Fuser unit 2 Laser 9 Main output tray 3 Tray 1 10 Sub output tray 4 Tray 2 11 Duplex optional 5 Tray 3 optional 12 Face up tray pagepro 5650EN standard pagepro 4650EN optional...

Страница 163: ...Make sure not to spill any toner inside the printer CAUTION Unfused toner can dirty your hands clothes or anything else it gets on If you accidentally get toner on your clothes lightly dust them off...

Страница 164: ...page 155 PAPER JAM DUPLEX1 2 Refer to Clearing a Media Misfeed at the Duplex on page 158 PAPER JAM FUSER EXIT Refer to Clearing a Media Misfeed at the Fuser Unit on page 160 PAPER JAM TRANSFER Refer t...

Страница 165: ...ay out of the printer 2 Remove the lid and remove any wrinkled media from the tray 3 Remove any misfed media If any media is jammed at the optional lower feeder unit tray 3 4 examine the interior of t...

Страница 166: ...eeds 156 5 Fan the media and align its edges Do not fan transparen cies 6 Load the media in the tray 7 Reattach the lid of the tray 8 Push the tray completely into the printer Downloaded From ManualsP...

Страница 167: ...Clearing Media Misfeeds 157 9 Open and close the top cover of the printer Downloaded From ManualsPrinter com Manuals...

Страница 168: ...the duplex At the paper exit 1 Examine the center output tray and remove any misfed media If media is torn check for any remaining media If the paper is difficult to remove proceed to the following s...

Страница 169: ...g Media Misfeeds 159 2 Examine the interior of the duplex cover and remove any misfed media If media is torn check for any remaining media 3 Close the duplex cover Downloaded From ManualsPrinter com M...

Страница 170: ...tray If the duplex is installed open the cover of the duplex first Refer to Clearing a Media Mis feed at the Duplex on page 158 2 Lift the second lever from the top left corner of the back of the pri...

Страница 171: ...oth ends of the fuser unit are returned to the positions they were in before clearing the jam CAUTION The area around the fuser unit is extremely hot Touching anything other than the indicated levers...

Страница 172: ...g Media Misfeeds 162 5 Close the rear cover Make sure that the levers at the rear of the printer are returned to the posi tions they were in before clearing the jam Downloaded From ManualsPrinter com...

Страница 173: ...feed at the Transfer Roller 1 Remove any media from the center output tray 2 Open the top cover Do not touch any parts inside the printer 3 Hold the toner cartridge by the grip and then pull it out sl...

Страница 174: ...side helps releasing misfed media for removal If media is torn check for any remaining media 5 Hold the toner cartridge by the grip and then insert it into the slot inside the printer Do not touch an...

Страница 175: ...Clearing Media Misfeeds 165 Note Do not touch the surface of the transfer roller Doing so may cause the print quality to deteriorate Downloaded From ManualsPrinter com Manuals...

Страница 176: ...166 Clearing a Media Misfeed at the Offset Tray 1 Open the offset tray cover by pulling the tab at the top left of the cover 2 Remove any misfed media 3 Close the offset tray cover Downloaded From Man...

Страница 177: ...ond lever from the top left corner of the back of the printer 5 Open the rear cover Do not touch any parts inside the printer 6 Remove any misfed media If media is torn check for any remaining media D...

Страница 178: ...ted levers may result in burns If you get burned immediately cool the skin under cold water and then seek professional medical attention 7 Close the rear cover Make sure that the levers at the rear of...

Страница 179: ...closed again to reset the printer Open and close the top cover of the printer again Some media remains misfed in the printer Recheck the media path and make sure that you have removed all of the misfe...

Страница 180: ...he media smooth it out and reload it If it still misfeeds do not use that media The media is moist from humidity Remove the moist media and replace it with new dry media Media is misfeeding Transparen...

Страница 181: ...h a voltage or fre quency that does not match the printer specifications Use a power source with the specifica tions listed in appendix A Technical Specifications Data was sent to the printer but it d...

Страница 182: ...INTERFACE MENU MEMORY DIRECT to ENABLE A public user is not specified for user authentication Contact the printer administrator Printing takes too much time The printer is set to a slow printing mode...

Страница 183: ...pressed Make sure no one pressed the Cancel key while your job was printing The tray is empty Check that the trays are loaded with media in place and secure A document is printed with an overlay file...

Страница 184: ...ded choose Dou ble Sided For N up on duplexed pages choose Collate only in the Windows driver s Paper Tab Do not set collation in the application With N up on multiple cop ies the out put is incorrect...

Страница 185: ...ary contact Technical Support with the error information Unsupported media wrong size thick ness type etc is being used Use KONICA MINOLTA approved media See Media Specifications on page 84 The date a...

Страница 186: ...the printer Load the correct media in the printer The power source does not match the printer specifications Use a power source with the proper specifications Several sheets are being fed at the same...

Страница 187: ...or transparencies specify the appropriate media type in the printer driver Image is too dark The toner cartridge may be defective or damaged Remove the toner cartridge and check for damage If damaged...

Страница 188: ...There is insufficient fusing or the image comes off when rubbed The media is moist from humidity Remove the moist media and replace it with new dry media Unsupported media wrong size thick ness type e...

Страница 189: ...or damage If damaged replace it Abnormal areas white black appear in a regular pat tern The toner cartridge may be defective or damaged Remove the toner cartridge and check for damage If damaged repla...

Страница 190: ...Need Assistance Sheet Lateral lines or bands appear on image The printer is not level Place the printer on a flat hard level surface The media path is dirty with toner Print several sheets and the ex...

Страница 191: ...rinting with the collating function ENERGY SAVER The printer is in Energy Saver mode to reduce power consumption during periods of inactivity When a print job is received the printer returns to normal...

Страница 192: ...with a different machine the hard disk could not be used Replace the hard disk with one compatible with this machine or select HDD FORMAT from SYS DEFAULT MENU and format the hard disk INCORRECT MEMOR...

Страница 193: ...ot correctly installed Appears when SYS DEFAULT MENU ENABLE WARN ING PAPER EMPTY TRAY X is set to ON Correctly install the specified tray PAPER LOW X The tray X Tray 2 3 or 4 paper is low Appears when...

Страница 194: ...e of letter A4 pages Appears when SYS DEFAULT MENU ENABLE WARN ING TONER LOW is set to ON Prepare the specified toner cartridge UNABLE TO COLLATE JOB The hard disk is full Print jobs over 10 000 pages...

Страница 195: ...hile the hard disk is not installed Print jobs can be saved only if a hard disk is installed If desired install a hard disk HOLD JOB ERROR OPTIONAL PRESS CANCEL When printing a stored job the printer...

Страница 196: ...ia size and type PAPER JAM DUPLEX1 Media has misfed in the duplex option Press the key to dis play the help screen Follow the instructions in the help screen to remove the misfed media PAPER JAM DUPLE...

Страница 197: ...SOURCE TRAY CHAINING menu is set to OFF Load the correct media into the specified tray TRAYX PAPER ERR SIZE MEDIA The media size type set in the printer driver is different from the size type of media...

Страница 198: ...ists contact your local vendor or authorized service provider This service message means do this SERVICE CALL XXXX Error An error has been detected with the item indicated XXXX in the service message...

Страница 199: ...10 Installing Accessories Downloaded From ManualsPrinter com Manuals...

Страница 200: ...lling accessories always requires that the printer and accessories are turned off and unplugged during installation Option name Explanation Dual In Line Memory Unit DIMM 256 MB 9J05 151 128 MB 9J05 15...

Страница 201: ...wrist and the other end to the bare metal chassis on the back of your printer Never attach the wrist strap to any piece of equipment with an electrical current present Plastic rubber wood painted meta...

Страница 202: ...is 256 MB of onboard memory and one available memory expansion slot The memory can be expanded to a maximum of 384 MB 128 MB 256 MB Installing a DIMM Note It s very important to protect the printer c...

Страница 203: ...2 Using a screwdriver loosen the screw of the right cover located at the rear side 3 Remove the right side cover 4 Using a screwdriver loosen the two screws Do not remove them from the printer Downloa...

Страница 204: ...connector and then press down carefully until it clicks into place Be sure to handle the DIMM by the edges only You will hear a click when the DIMM is properly placed 7 Reinstall the panel and tighte...

Страница 205: ...ional Printer Memory in the Windows printer driver Properties Configure tab 12 Print a configuration page PRINT MENU CONFIGURATION PG and verify that the total amount of the RAM installed in your prin...

Страница 206: ...not be installed simultaneously Installing the Hard Disk kit Note It s very important to protect the printer controller board and any associated circuit boards from electrostatic damage Before perform...

Страница 207: ...screwdriver loosen the screw of the right cover located at the rear side 3 Remove the right side cover 4 Using a screwdriver loosen the two screws Do not remove them from the printer Downloaded From...

Страница 208: ...into the connector on the con troller board 7 Mount the hard disk kit onto the controller board as shown in the figure and then tighten the two screws 8 Reinstall the panel and tighten the two screws...

Страница 209: ...199 10 Reconnect all interface cables 11 Reconnect the power cord and turn on the printer 12 Declare the Hard Disk in the Windows printer driver Properties Configure tab Downloaded From ManualsPrinte...

Страница 210: ...tional hard disk kit be installed A hard disk kit and a CF adapter cannot be installed simultaneously Installing the CompactFlash card Note If a CompactFlash card has been used for a device other than...

Страница 211: ...off the printer and discon nect the power cord and inter face cables 2 Using a screwdriver loosen the screw of the right cover located at the rear side 3 Remove the right side cover Downloaded From Ma...

Страница 212: ...Using a screwdriver loosen the two screws Do not remove them from the printer 5 Remove the panel 6 Plug the cable on the CF Adapter into the connector on the controller board Downloaded From ManualsP...

Страница 213: ...CompactFlash card is correctly inserted the button on the side of the slot circled in the illustration slightly pops out Before removing the Com pactFlash card press this button 9 Reinstall the panel...

Страница 214: ...CompactFlash 204 13 Declare the Memory card in the Windows printer driver Properties Con figure tab Downloaded From ManualsPrinter com Manuals...

Страница 215: ...cally with the duplex and enough memory installed For details refer to Duplexing on page 108 Installing the Duplex 1 Turn off the printer and discon nect the power cord and inter face cables For pagep...

Страница 216: ...f the printer as shown in the fig ure 4 Insert the right and left tabs at the bottom of the duplex into the holes at the back of the printer and then align the top of the duplex with the printer Ensur...

Страница 217: ...both ends of the bottom of the duplex 6 Reconnect all interface cables 7 Reconnect the power cord and turn on the printer 8 Declare the Duplex in the Windows printer driver Properties Configure tab D...

Страница 218: ...p to two optional lower feeder units Trays 3 and 4 Each lower feeder unit increases your printer s media feed capacity by A4 550 sheets Kit Contents Lower feeder unit with a tray A4 550 sheet capacity...

Страница 219: ...cidental spills 1 Turn off the printer and discon nect the power cord and inter face cables 2 Place the feeder unit to be installed at the lower level on a flat location If you install only one lower...

Страница 220: ...lower the top unit so that the guide pins at the 4 corners of the bottom unit fit into the holes of the base plate of the top unit 5 Securely insert the fasteners into the 2 locations inside the top...

Страница 221: ...the fig ure 8 With another person s help place the printer on top of the lower feeder unit making sure that the positioning pins on the lower feeder unit correctly fit into the holes on the bottom of...

Страница 222: ...approximately 23 kg 50 8 lbs when it is fully loaded with consumables The printer must be lifted by two people 9 Insert the fasteners into the 2 locations inside and 2 locations at the back of the pr...

Страница 223: ...mpletely into the printer 11 Reconnect all interface cables 12 Reconnect the power cord and turn on the printer 13 Declare Paper Source Unit 3 4 in the Windows printer driver Properties Configure tab...

Страница 224: ...en the offset tray is installed job separation and offset printing can be per formed Installing the Offset Tray 1 Turn off the printer and discon nect the power cord and inter face cables Downloaded F...

Страница 225: ...shown in the figure to remove the top cover of the paper exit 3 Insert the right and left tabs of the offset tray into the holes at the top of the printer and slowly put the offset tray down to the to...

Страница 226: ...ension tray 1 When printing a thick paper you can flip the stopper as shown in the figure below 2 6 Reconnect all interface cables 7 Reconnect the power cord and turn on the printer 8 Declare Offset T...

Страница 227: ...g the Face Up Tray 1 Insert the right and left tabs of the face up tray into the holes at the back of the printer 2 Raise the lever as shown in the figure and draw the extension tray Downloaded From M...

Страница 228: ...Offset Tray 218 Downloaded From ManualsPrinter com Manuals...

Страница 229: ...Appendix Downloaded From ManualsPrinter com Manuals...

Страница 230: ...l EU Directive 89 336 EEC EU Directive 93 68 EEC EN 55022 CISPR Pub 22 class B EN 61000 3 2 EN 61000 3 3 China model GB 9254 class B GB 17625 1 Australian model EN 55022 class B Type Desktop A4 laser...

Страница 231: ...per Duplex 12 7 seconds for A4 plain paper 12 6 seconds for Letter plain paper Print speed unit ppm Page Per Minute pagepro 4650EN Simplex 34 ppm for A4 plain paper 35 7 ppm for Letter plain paper Dup...

Страница 232: ...i 16 Kai 32 Japanese Postcard Japanese Postcard D B5 ISO Envelope 10 Envelope DL Envelope C5 Envelope C6 Envelope Chou 3 Envelope Monarch Envelope Chou 4 Envelope You 4 Custom size Tray 1 Width 76 2 2...

Страница 233: ...d paper 150 sheets Transparency 100 sheets Envelope 15 sheets Labels 100 sheets Thick paper 60 sheets Postcard 55 sheets Thin paper 150 sheets Banner paper 1 sheet Tray 2 3 4 Plain Recycled paper 550...

Страница 234: ...agepro 5650EN 120 V 12 5 A or less 220 240 V 6 A or less Acoustic Noise pagepro 4650EN Printing 53 6 dB or less Standby 27 dB or less pagepro 5650EN Printing 56 1 dB or less Standby 28 dB or less Exte...

Страница 235: ...ttent printing when print jobs of one page are often printed or the type of paper used for example thick paper In addition the life will be affected by the temperature and humidity of the operating en...

Страница 236: ...STAR Guidelines for energy efficiency What is an ENERGY STAR product An ENERGY STAR product has a special feature that allows it to automati cally switch to a low power mode after a period of inactiv...

Страница 237: ...figuration menu 30 Feed roller 127 Fuser unit 119 Toner cartridge 117 Transfer roller 125 Consumables Backup battery 133 Control panel 26 D Dual in line memory module 192 Duplexing 108 E Electrostatic...

Страница 238: ...ies 91 Memory Direct 80 Message window 28 Messages 181 Misfeed problems 169 Clearing 153 Media path 152 Preventing 151 O Output tray 109 P Plain paper 85 Postcards 89 Preventing media misfeeds 151 Pri...

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