23
14.0
BASIC TROUBLESHOOTING
This table is only a guide to aid you in getting your scooter operating, should you have any problems. If
you are unable to get your scooter operating, please contact your Scooter Dealer.
Symptom
Possible
Solution
Scooter does
not move
1.
Key switch is
not “ON”
2.
Main circuit breaker tripped
3.
Brake release lever in ‘Freewheel
Mode’
4.
Charger connected to outlet
5.
Battery power low
6.
Scooter shuts down to conserve
battery
7.
Controller error
1.
Turn key switch to ”ON”
2.
Reset circuit breaker
3.
Place lever in
‘Drive Mode’
4.
Disconnect charger
5.
Recharge battery
6.
Turn key switch
“
O
FF”
, then
“
ON
”
7.
Check Power light for Flash Code (See
16.0 Flash Codes to get a solution)
Scooter does
not fold
1.
Battery power low
2.
Battery pack not full inserted
1.
Recharge battery
2.
Insert battery pack fully.
Range less than
expected
1.
Charging too infrequently
2.
Defective or worn out battery
3.
Cold weather reduces battery life
4.
Defective charger
1.
Charge scooter more often
2.
Load test batteries. If necessary replace.
3.
Allow batteries to reach room
temperature and then fully recharge
4.
Contact your Scooter Dealer
15.0
RESETTING THE REMOTE CONTROLLER
If you lose your remote controller you will need to reset your new remote controller as below:
Fig 15.0.1
Firstly press the reset button for 10 seconds.
(The reset button is positioned under the foot
shroud as shown). This will remove the
memory.
Then press either the unfold or folding button
on the new remote controller and at the same
time press the reset button once. Your new
remote control will now be ready to use.
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