9
TROUBLESHOOTING
Before Calling for Help
If the unit appears to be malfunctioning, read through the OPERATION
section of this manual first. If the problem persists, check the
Troubleshooting Guide below. The problem could be something that can
easily be solved or explained.
Symptoms Possible
causes
Solutions
The wine cooler turns on
and off frequently, or
does not maintain the
temperature.
The room temperature is
higher than the
recommended ambient
temperature (78ºF or cooler).
Run the cooler at the appropriate ambient temperature.
The door is being opened
often.
Minimize the number of times the door is opened.
The door is not completely
closed.
Make sure the door is completely closed.
The door gasket is not
sealing properly.
Make sure the door gasket is properly sealing.
The cooler does not have
the suggested ventilation.
Read and follow the “Installation Clearance Requirements”
section.
The wine cooler does not
turn on.
There is a power failure.
Ensure the cooler is plugged in and the power outlet has
power.
The cooler is not plugged in.
Plug the unit in to a power outlet that has sufficient
amperage.
A house fuse has blown or
the circuit breaker is tripped.
Replace the broken fuse in your fuse box or reset the
breaker.
The wine cooler will not
reach the desired
temperature
The cooler is placed too
close to a heat source.
Keep the cooler away from direct sun light or other heat
sources.
The cooler does not have
sufficient ventilation.
Read and follow the “Installation Clearance Requirements”
section.
The door is opened too
frequently or for a long
period of time.
Close the door tightly and do not open the door too
frequently or for a long period of time.
The wine cooler is
making strange noises
Certain sounds are normal.
Read the “Normal Sounds” section.
The unit is not level or is
touching another appliance.
Check to make sure that the cooler is level, and that it is
not in contact with another appliance or furniture.
The body of the wine
cooler is electrified.
The unit is not grounded
properly.
Contact your local electrician to test your electrical
grounding system.
Frost is forming in the
wine cooler.
The environment is humid or
the ambient temperature is
too low.
Manual defrosting is required; unplug the unit to allow the
frost to melt. If frost builds up frequently, you can move the
unit to a location with a warmer temperature, minimize the
number of times you open the door, or check the door
gasket for a good seal.
The door gasket is not
installed properly.
The door is being opened
too frequently.
The door will not shut
properly.
Your cooler is not level.
Make sure the cooler is on a level surface.
The door gasket is dirty.
Clean the door gasket.
The door gasket is not
installed correctly.
Make sure the door gasket is properly installed.
The shelves are incorrectly
installed.
Correctly install the shelves.