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Table of Contents

TP-6928 1/14

Table of Contents 3

Safety Precautions and Instructions

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Introduction

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Service Assistance

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Section 1 System Information and Installation

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1.1

Kohler OnCue Plus

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1.1.1

Mobile Apps

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1.1.2

PIM and LCM

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1.2

Connect and Monitor Multiple Generator Sets

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1.3

Kohler OnCue Plus Server

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1.4

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1.5

System Requirements

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1.6

Internet Configuration and Security (Firewalls)

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1.7

OnCue Plus System Kits

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1.7.1

RDC2/DC2/VSC Controller

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1.7.2

RDC2 with APM

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1.7.3

RDC/DC Controller

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1.8

Controller Firmware Download and Installation

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1.9

Controller Password and Serial Number

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1.9.1

RDC2 and VSC Controller Password and Serial Number

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1.9.2

DC2 Controller Password and Serial Number

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1.9.3

RDC/DC Controller Password

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1.9.4

Nameplate Serial Number

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1.10 Connect the Generator to the Internet

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1.10.1

RDC2/DC2/VSC Controller

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1.10.2

RDC/DC Controller

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1.11 OnCue Plus Startup

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Section 2 OnCue Plus Operation

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2.1

Introduction

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2.2

Information Required

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2.3

Start OnCue Plus

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2.4

Create an Account

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2.5

Add Your Generator

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2.6

Activate Your Device

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2.7

OnCue Plus Views

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2.8

Status

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2.9

Select Generator

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2.10 Event History

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2.11 Controls

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2.11.1

Start Exercise

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2.11.2

Stop Exercise

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2.11.3

Manual Management

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2.11.4

Automatic Management

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2.12 Dealer Communication

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2.12.1

Enter Dealer Information

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2.12.2

Email Your Dealer

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2.13 Maintenance

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Содержание OnCue Plus DC

Страница 1: ...lus Generator Management System for Kohlerr Residential Light Commercial Generator Sets equipped with the following controllers RDC DC RDC2 DC2 VSC Residential Commercial Generator Sets TP 6928 1 14 O...

Страница 2: ......

Страница 3: ...ber 15 1 9 1 RDC2 and VSC Controller Password and Serial Number 15 1 9 2 DC2 Controller Password and Serial Number 15 1 9 3 RDC DC Controller Password 15 1 9 4 Nameplate Serial Number 16 1 10 Connect...

Страница 4: ...ta Updates 35 2 14 6 Generator Settings 35 2 14 7 Rename Outputs Manual and Automatic 36 2 14 8 Delete a Generator 36 Section 3 Troubleshooting 37 3 1 Introduction 37 3 2 Check for Server Connection 3...

Страница 5: ...se severe injury or death Disconnect the battery cables before working on the generator set Remove the negative lead first when disconnecting the battery Reconnect the negative lead last when reconnec...

Страница 6: ...TP 6928 1 14 6 Safety Precautions and Instructions Notes...

Страница 7: ...t be equipped with the Ethernet option board kit GM62465 KP1 See TT 1566 provided with the kit for installation instructions Information in this publication represents data available at the time of pr...

Страница 8: ...urope Middle East Africa EMEA Kohler Power Systems Netherlands B V Kristallaan 1 4761 ZC Zevenbergen The Netherlands Phone 31 168 331630 Fax 31 168 331631 Asia Pacific Power Systems Asia Pacific Regio...

Страница 9: ...he ability to automatically send email or text messages to notify selected recipients of generator set activity and faults maintenance reminders and storm warnings 1 1 1 Mobile Apps OnCue Plus for iPh...

Страница 10: ...blepowersupply UPS forthemodem and router is recommended D Network cable for connection to the Ethernet router not included with the OnCue Plus kit D Controller firmware versions shown in Section 1 8...

Страница 11: ...cted ATS LCM or Load Shed Kit PIM G6 116 Smart phone OnCue Plus Server on the Internet Figure 1 2 Typical Connections for RDC2 DC2 Controller Tablet Smart phone VSC Generator Set Controller Router Cab...

Страница 12: ...igure 1 4 Also see Section 1 7 1 Tablet RDC2 Generator Set Controller Router Cable or DSL Modem Customer provided See module installation instructions for RBUS connection information The load shed kit...

Страница 13: ...controller password and generator set serial number for entry into the OnCue Plus application In most cases once the new firmware is uploaded to the controller and the Ethernet board is connected to...

Страница 14: ...r example if the version number is 2 3 17 the major version number is 2 the minor version number is 3 and the build number is 17 The build number is typically not shown on the controller display but i...

Страница 15: ...umber S N and password 1 9 2 DC2 Controller Password and Serial Number Be ready to write down the serial number and password The serial number S N and password are displayed for 10 seconds Follow this...

Страница 16: ...w multiple times Figure 1 7 Finding the Serial Number and Password RDC2 and VSC Controllers 1 9 4 Nameplate Serial Number Verify that the serial number shown on the controller display matches the seri...

Страница 17: ...uer Plus kit for instructions 2 Connect the generator set to the Internet using a network cable connected from the Ethernet board to your router or modem 1 11 OnCue Plus Startup D To use the OnCue Plu...

Страница 18: ...TP 6928 1 14 18 Section 1 System Information and Installation Notes...

Страница 19: ...a user name account password and display name for your generator set and provide the generator location Obtain other information from the generator set and the OnCue Plus kit Required information is l...

Страница 20: ...website www kohlergenerators com oncue The OnCue Plus login window opens See Figure 2 2 When you start OnCue Plus for the first time click on Create Account 2 1 If you have an account enter your user...

Страница 21: ...a safe place Click on Terms of Service near the bottom of the screen and read the OnCue terms and conditions of use Then click on the box next to I accept the OnCue Plus terms and conditions of use to...

Страница 22: ...generator set or if you are a dealer monitoring numerous customer systems you may add them to your account using this screen The generator set serial number and controller password are required See Se...

Страница 23: ...find the serial number on the generator set s nameplate Find the activation code on the decal provided with OnCue Plus See Figure 2 5 Attach the OnCue activation code decal to the generator set 1 GM81...

Страница 24: ...ettings To select a view click on the desired view in the toolbar near the top of the screen The selected view is highlighted in the toolbar 2 8 Status The status screen is shown in Figure 2 8 See Fig...

Страница 25: ...ttings screen GEN Symbol Generator Status Green when active gray when not available Power Line Symbol Utility power status Green when active gray when not available Home Symbol and home status message...

Страница 26: ...will appear in a list on the left side of the screen Scroll down if necessary and click on the generator that you want to monitor The selected generator set is displayed at the top of the list and al...

Страница 27: ...arts and stops are displayed Generator fault conditions including warnings and shutdowns are also displayed Click on Reset Faults to clear the active fault conditions Contact your local dealer or dist...

Страница 28: ...SG generator set runs at rated no load speed D Unloaded Cycle Exercise Runs the unloaded cycle exercise with complete system diagnostics See generator set Operation Manual for information about the un...

Страница 29: ...e for remote start stop using OnCue Plus Note The Stop Exercise command will not stop the generator set if it was started at the controller by pressing RUN by a remote start command from an ATS or by...

Страница 30: ...rol items in your home connected to outputs 3 through 6 1 Select the Controls screen in the OnCue Plus Toolbar 2 Click on the name of the output to turn it on or off The status indicator ON OFF flashe...

Страница 31: ...before using the Dealer feature See Section 2 14 Settings 2 12 2 Email Your Dealer Clicking on the EMAIL command will open the email application on your device and open a new email addressed to your...

Страница 32: ...us Operation 2 13 Maintenance Click on Maintenance to see the last time your generator was serviced and when the next service is due This screen also allows you to check the dates of the last and next...

Страница 33: ...Notifications OnCuer Plus can be configured to send email or SMS text messages alerting the recipient of generator set faults exercise updates and maintenance reminders Email and text messages includ...

Страница 34: ...ail to SMS system For example if the customer is a subscriber of Verizon Wireless with the cellular telephone number 920 555 1212 a text message can be sent to their cell phone by sending an email to...

Страница 35: ...enerator is connected for the first time the generator name displayed in OnCuer Plus will be the generator serial number Use the Genset Name setting to change the name to something that identifies the...

Страница 36: ...2 23 Editing Manual or Automatic Management Labels 2 14 8 Delete a Generator The Delete Generator command where Generator is replaced with the name of the currently selected generator allows you to re...

Страница 37: ...ns with tools or jewelry while making adjustments or repairs Remove all jewelry before servicing the equipment NOTICE Electrostatic discharge damage Electrostatic discharge ESD damages electronic circ...

Страница 38: ...will see the symbols shown in Figure 3 4 Microsoftr and Windowsr are registered trademarks of Microsoft Corporation 1 1 Click to turn on Telnet Client Figure 3 2 Telnet Activation Microsoftr Windowsr...

Страница 39: ...the controller is lit 4 Check the server connection on the generator set controller See Section 3 2 D RDC2 DC2 or VSC Controller Use telnet to check the server connection See Section 3 2 2 for instru...

Страница 40: ...DC controller Remove the controller s F3 fuse and disconnect power to the generator set before disconnecting the Ethernet cable Follow the safety precautions in this document and in the generator set...

Страница 41: ...s cu in cubic inch cw clockwise CWC city water cooled cyl cylinder D A digital to analog DAC digital to analog converter dB decibel dB A decibel A weighted DC direct current DCR direct current resista...

Страница 42: ...titer screw PHH Phillipsr hex head screw PHM pan head machine screw PLC programmable logic control PMG permanent magnet generator pot potentiometer potential ppm parts per million PROM programmable re...

Страница 43: ......

Страница 44: ...Asia Pacific Headquarters 7 Jurong Pier Road Singapore 619159 Phone 65 6264 6422 Fax 65 6264 6455 For the nearest KOHLER authorized installation service and sales dealer in the US and Canada Call 1 8...

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