1356717-T01-
B
-8-
八、常见故障诊断
故障现象
故障可能的原因
故障解决方法
净水器瓶盖与瓶身
之间泄露
O型圈破损或位置
不对
1. 关闭供水水源，按下瓶盖上的红色减压钮以释放管道内压力和空气，再拧拆
下滤瓶
2. 清洁O型圈及其凹槽，若O型圈变形、磨损严重，请更换新的。用食品级硅脂
润滑O型圈后正确置于其凹槽内。拧上滤瓶盖，切勿过紧
3. 打开供水水源。若依旧泄露或出现其他泄露，请关闭供水水源后联系KOHLER
当地服务处的专业人员以维修
净水器进出水口连
接件的泄露
接头没拧紧
1. 关闭供水水源，按下瓶盖上的红色减压钮以释放管道内压力和空气，将螺纹连
接件旋转二分之一圈以紧固
2. 打开供水水源。若依旧泄露或出现其他泄露，请关闭供水水源后联系KOHLER
当地服务处的专业人员以维修
出水仍然有漂白水
味
1.滤芯未安装到位
1.关闭供水水源，按下瓶盖上的红色减压钮以释放管道内压力和空气，检查滤芯是
否破损和磨损，并按正确方法安装
2.旁通阀开启
2.按使用说明，关闭旁通即可
后端出水明显变小
滤芯已堵塞
请更换滤芯
8.COMMON FAILURE DIAGNOSIS
Problem Desc.
Possible Causes
Solutions
Leakage between
cap and housing
O-ring breakage
or position
misalignment
1.Turn-off the water supply, press the red relief button on the cap to release the
pressure and air in the pipe, and then unscrew the filter housing.
2.Lubricate O-ring and clean groove, return O-ring and seat securely. If the O-ring
is deformed and worn seriously, please replace with new one, attach housing to cap
and hand tighten, using the wrench tighten. DO NOT OVERTIGHEN.
3.Turn on water supply. If there is still leakage or other leaks, please turn off the water
supply and contact the KOHLER local service.
Leakage of Cap
inlet and outlet
connectors
Fittings are not
tightened
1.Turn-off the water supply, press the red relief button on the cap to release the
pressure and air in the pipe, rotate the threaded connector 1/2 times to tighten it.
2.Turn on water supply. If there is still leakage or other leaks, please turn off the water
supply and contact the KOHLER local service.
The filtered water
still has bad smell
Filter cartridge is
not installed in
place
pressure and air in the pipe, Check if the
fi
lter cartridge is damaged and worn,
and install it in the correct way
Bypass is turn on
Flow rate decreases
significantly
Filter cartridge is
seriously blocked
Replace the
fi
ler cartridge.
九、帮助
9.
HELP
问题
/Question
说明
GUIDE
产品是否可以当软
水机使用
Whether this water
filter can be used
as a water softener
本产品是设计用来净化家中的自来水，并无
软化水的功能。如果您欲享受软水的呵护，
强烈建议您配置科勒软水机，您可以关注微
信公众号或科勒净水零售点以获得软水机产
品信息。
This central-filter is designed to reduce sediment and
filter tap-water only. To get the soft-water please
consider installing a softener system that is certified
to conditioning the hardness of water!
哪里可以购买到替
换滤芯
Where can I buy
a replacement
filter
您可以关注微信公众号或科勒净水的各个零
售点购买到替换滤芯。
滤芯对应的型号是:
10寸轻量款产品适用21731T-R1-01R
10寸轻量款产品适用21731T-R1-01R
20寸超量款产品适用21732T-R1-01R,
Replacement Filter Cartridge
：
LIGHT USER (10”): 21731T-R1-01R
HEAVY USER (20”): 21732T-R1-01R
