Cast Iron Lifetime Limited Warranty
Kohler Co. warrants the cast iron components of products manufactured after February
10, 2000, to be free of defects in material and workmanship during normal residential
use for as long as the original consumer purchaser owns his or her home. Gloss
reduction, scratching, staining and alkaline etching of the finish over time due to use,
cleaning practices or water or atmospheric conditions, are not manufacturing defects but
are indicative of normal wear and tear. This warranty applies only for KOHLER Cast
Iron products installed in the United States of America, Canada or Mexico (North
America).
If a defect is found in normal residential use, Kohler Co. will, at its election, repair,
replace or make appropriate adjustment. Damage caused by accident, misuse, or abuse is
not covered by this warranty. Improper care and cleaning will void the warranty. Proof
of purchase (original sales receipt) must be provided to Kohler Co. with all warranty
claims. Kohler Co. is not responsible for labor charges, installation, or other incidental or
consequential costs. In no event shall the liability of Kohler Co. exceed the purchase
price of the product.
If the cast iron product is used commercially or is installed outside of North America,
Kohler Co. warrants the cast iron product to be free from defects in material and
workmanship for one (1) year from the date the product is installed, with all other terms
of this warranty applying except duration. All other components other than the
enameled cast iron carry Kohler Co.’s one-year limited warranty unless otherwise
specified.
If you believe that you have a warranty claim, contact Kohler Co., either through your
Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing: Kohler Co., Attn.:
Customer Service Department, 444 Highland Drive, Kohler, WI 53044, USA. Please be
sure to provide all pertinent information regarding your claim, including a complete
description of the problem, the product, model number, color, finish, the date the
product was purchased and from whom the product was purchased. Also include your
original invoice. For other information, or to obtain the name and address of the service
and repair facility nearest you call 1-800-4-KOHLER from within the USA, 1-800-964-5590
from within Canada, and 001-877-680-1310 from within Mexico.
Kohler Co. and/or seller are providing this warranty in lieu of all other warranties,
expressed or implied, including but not limited to the implied warranties of
merchantability and fitness for a particular purpose. Kohler Co. and/or seller disclaims
any liability for special, incidental or consequential damages.
Some states/provinces do not allow limitations on how long an implied warranty lasts,
or the exclusion or limitation of special, incidental or consequential damages, so these
limitations and exclusions may not apply to you. This warranty gives the consumer
specific legal rights. You may also have other rights, which vary, from state/province to
state/province. This warranty is to the original consumer purchaser only, and excludes
product damage due to installation error, product abuse, or product misuse, whether
performed by a contractor, service company or the consumer.
This is Kohler Co.’s exclusive written warranty.
Garantie limitée à vie de la fonte
Kohler garantit que les composants en fonte des produits fabriqués après le 10 Février
2000, sont exempts de tout défaut de matériel et de fabrication pour usage normal
domestique, aussi longtemps que l’acquéreur d’origine demeure propriétaire de son
habitation. Les ternissements, les fissures, les taches et les attaques alcalines sur la
finition au fil du temps; les pratiques de nettoyage ou les conditions atmosphériques ou
de l’eau ne sont pas considérés comme défauts de fabrication, mais plutôt comme signes
d’usure normale. Cette garantie s’applique uniquement aux produits en fonte Kohler
installés aux États-Unis d’Amérique, au Canada ou au Mexique (Amérique du Nord).
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Kohler Co.
