Trouble shooting
Possible reasons
Suggestions and measures
1. Toilet not work
A.
B. Plug not connected or no power to socket
C. Product is at standby mode
2.
D. Product is at standby mode
E. Wash mode is in progress
F.
3. Emergency flush
is not working
A. Spare battery pack is low
4. Toilet is not clean
A. Filter screen is blocked
B.
C. Water pump is not working
5.
opened
6. Flushing mode stops
operation
A.
B. The seat is unable to sense human body
A.
B. Change your sitting posture or be seated again
7. The wash mode
may work even
when people are not
seated
A.
A.
seat is wet
8.
A.
B. The seat is unable to sense human body
A.
B. Change your sitting posture or be seated again
operation
A.
B.
C.
completed
E.
F.
A.
B.
open;Check if the inlet hoses are bent over
much. In that case, adjust the hoses.
if such problem occurred again.
G.
A. Wait until the water supply is restored
B.
Wash mode is
abnormal
D.
E.
F.
G.
contact local dealers or wholesalers.
Troubles
A. Wait until the power is restored
B. Insert the plug or detect the power socket
C. Press Power button at the side. Wake up the
product
A. Contact Kohler service department to
replace battery pack
A. Wait until the water supply is restored
B.
C. Wait until the power is restored or hold and
press auxiliary flush button on toilet
side panel, or flush by using the basin.
D. Press Power button at the side. Wake up the
product
C. Ensure if water inlet valve is OPEN. Reload
power. Contact Kohler service department
A.
B. T
completely
C. Product is at standby mode
D. Not yet seated or current sitting posture unable
to be sensed by the seat
E. Filter screen is blocked
F.
C. Press Power button at the side. Wake up the
product
Kohler Co.
13
1422537-TW01-A
