Troubleshooting Guide
Symptoms
Recommended Action
1.
Poor flush.
A.
Clean under the bowl rim.
B.
Plunge the bowl, auger the trap, and auger the
drain to clear any blockage.
C.
Adjust the gap between the actuator and plunger
arm to approximately 1/8
″
(3 mm).
D.
Fully open the supply stop.
E.
Clean the screen with a medium to hard bristle
brush. Replace the screen if necessary. (Phone
1-800-533-3450 for assistance.)
F.
Refer to installer/dealer for assistance.
2.
No flush.
A.
Fully open the water supply stop.
B.
Tighten the nut (turn counterclockwise to tighten).
C.
Hook the plunger arm over the trip arm.
D.
Clean the screen. (Phone 1-800-533-3450 for
assistance.) Replace the screen if necessary.
E.
Replace inlet components. (Phone 1-800-533-3450
for assistance.)
3.
Bowl water
continues
to flow or
tank fill
water will
not shut off.
A.
Adjust the gap between the actuator and plunger
arm to approximately 1/8
″
(3 mm).
B.
Repair or replace the plunger arm (refer to
installer/dealer for assistance).
C.
Replace the lower supply group.
Kohler Co.
9
1086530-5-B
