Troubleshooting Guide (cont.)
Symptoms
Probable Causes
Recommended Action
1.
The toilet does not flush.
A.
Various.
A.
Perform the troubleshooting steps
below.
2.
The toilet randomly
flushes 2 times.
A.
The tank is overfilling.
A. Immediately
perform the
troubleshooting steps or turn the
water off. Turn the water back on
when troubleshooting.
To troubleshoot this toilet you must first:
NOTE:
If the toilet supply cord is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualified persons in order to avoid a hazard.
Unplug the toilet or turn off the power.
If needed, turn on the water supply.
Plug the toilet back in or turn the power back on.
IMPORTANT!
When the power is turned on, the toilet may flush three times and then function correctly.
No action is needed if this happens.
Note the results (how many times the toilet flushes, whether it operates normally).
Consult the chart below. Perform the recommended action.
Symptoms
Probable Causes
Recommended Action
1.
The toilet flushes 3 times,
then operates normally.
A.
The fill valve is not turning off.
A.
Repair or replace the fill valve.
B.
The motorized valve is not
closing.
B.
Repair or replace the motorized
valve.
2.
The toilet flushes 5 times.
A.
The level switch has an
intermittent connection.
A.
Repair of replace the level switch.
B.
The level switch is stuck in the
up position.
B.
Repair or replace the level switch.
C.
The level switch is not properly
connected.
C.
Reconnect the level switch
properly.
D.
The level switch does not move
freely.
D.
Replace the level switch.
3.
The toilet fails to operate.
A.
There is a problem with the
wiring.
A.
Check the wiring and connect the
power.
B.
The GFCI or RCD tripped.
B.
Reset the GFCI or RCD (if
applicable).
C.
There is a problem with the
pump connection.
C.
Check the pump connection.
D.
The actuation switch is not
properly connected.
D.
Check the actuation switch
connection.
E.
The level switch is not properly
connected.
E.
Check the level switch connection.
F.
The pump assembly does not
work.
F.
Replace the pump assembly.
G.
The actuation assembly does not
work.
G.
Replace the actuation assembly.
One-Year Limited Warranty
KOHLER plumbing products are warranted to be free of defects in material and workmanship for one year
from date of installation.
Kohler Co. will, at its election, repair, replace or make appropriate adjustment where Kohler Co. inspection
1065104-5-A
6
Kohler Co.
Содержание K-3524
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