Troubleshooting (cont.)
Remote Control
Symptoms
Probable Causes
Recommended Action
C.
The seat reception
window(s) is/are
covered.
C.
Remove the object
that is covering the
seat reception
window(s).
D.
The seat reception
window is covered
with dust or water.
D.
Remove the dust or
water and clean the
seat reception
window.
E.
The seat sensor is
not detecting the
user.
E.
See activating the
seat information in
the
″
Operation
″
section.
2.
The remote
control lights
flicker.
A.
The batteries are
getting old.
A.
Replace the batteries.
Other
Symptoms
Probable Causes
Recommended Action
1.
The seat moves
both up and
down and
right and left.
A.
The bolts for the
mounting plate
that secure the
main unit are
loose.
A.
Tighten the bolts for
the mounting plate.
Warranty
KOHLER Intelligent Toilet and C3 Cleansing Seat Three-Year Limited
Warranty
Kohler Co. warrants that its toilets with integrated cleansing
functionality (
″
Intelligent Toilets
″
) and electric cleansing seats will be
free of defects in material and workmanship during normal residential
use for three years from the date the product is installed. This
warranty applies only to intelligent toilets and electric cleansing seats
installed in the United States of America, Canada and Mexico (
″
North
America
″
).
If a defect is found in normal residential use, Kohler Co. will, at its
election, repair, provide a replacement part or product, or make
appropriate adjustment where Kohler Co.’s inspection discloses any
such defect. Damage caused by accident, misuse, or abuse is not
covered by this warranty. Improper care and cleaning will void the
warranty*. Proof of purchase (original sales receipt) must be provided
Kohler Co.
25
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