Problem
Cause
Possible Solution
Weak Suction
Power
Dust cup and filters are full of
dust.
Clean the dust cup and filters
regularly.
The brush head is blocked by
hair.
Clean the brush.
Abnormal Sounds The aluminium tube is blocked
Clean the blockage inside of the
aluminium tube. If there are any
abnormalities, contact Kogan.com
Charging Indicator
Light Flashes
The brush or dust cup is blockage
has caused the current increase
Clean the blockage. See the
Cleaning & Care section if this
user guide.
Ambient temperature is too high
or too low, causing the battery
humidity to be too high or too low
Ensure the appliance is operated
at a right temperature (0 - 55 ° C).
A different charger is used to
charge the battery.
Charge the battery using the
charger supplied with the
appliance.
Brush is Not
Working
The brush head is blocked by
hair.
Clean the brush.
Appliance is Not
Working
The battery power is low.
Charge the battery. See the
Operation section of this user
guide.
The aluminium tube nozzle is
blocked.
Clean the aluminium tube nozzle.
Disposal
This marking indicates that this appliance should not be disposed with other
house-hold wastes. To prevent possible harm to the environment or human
health from uncontrolled waste disposal, recycle it responsibly to promote
the sustainable reuse of material resources.
TROUBLESHOOTING
