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Issue Solution
The device cannot
be previewed
properly? Check whether the network status is normal, you can place the
camera closer to the router and if not, it is recommended to reset the
device and add it again.
Why is it still in the
list of devices after
resetting? The reset device only resets the network configuration of the camera,
but cannot change the configuration on the App. Removing the
camera will delete it in the App.
How to cut the
camera network to
another router?
First remove and reset the device on the App and then configure the
device again using the App.
Why can’t I get
notifications with the
app?
Please confirm that the app is running on the phone and the relevant
reminder function, message notifications and authority confirmations
in the mobile phone system are turned on. Update the app if needed.
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