Use troubleshooting guide as a first step to resolve any problems you may be experiencing.
If further assistance is required, contact
help.kogan.com
for support.
Problem
Possible reason
Possible solution
Reduced steam
or no steam
Water tank may be empty
Fill water into the water tank
Steam nozzle may be blocked
Clean steam nozzle
There is no power to the unit
Ensure unit is plugged in and
switched on at wall
Tapping steam button
Press and hold steam button
Steam control knob is set to
minimum
Turn steam control knob
clockwise
Unit will not turn on
Power cord not plugged in
Plug cord into a working circuit
Blown fuse or breaker
Replace fuse or reset breaker in
home
Internal fuse is blown
Contact with customer service
Disposal
This marking indicates that this appliance should not be disposed with other
household wastes. To prevent possible harm to the environment or human
health from uncontrolled waste disposal, recycle it responsibly to promote
the sustainable reuse of material resources.
WARNING:
T
o reduce risk of personal injury, unplug the steamer before
servicing and allow to cool.
TROUBLESHOOTING
