Troubleshooting
Check the following points before contacting the Kogan customer support team.
Problem
Cause
Solution
The appliance is operating in
dehumidifying mode, but the
humidity is not decreasing.
The filter is blocked.
Clean the filter.
The temperature or humidity in the
room are already too low.
In certain conditions, it is normal for
the appliance to not dehumidify. In
these cases, we recommend you heat
the environment.
The room is too big for the
dehumidifying power of the
appliance.
-
Too many sources of humidity in
the room (pots of boiling water, a
shower etc..)
-
The humidity set point is too high.
Decrease the humidity set point.
The appliance does not work
for 3 minutes after start up.
The internal safety device has been
tripped.
Wait for 3 minutes to pass.
Ft is displayed.
The tank is missing.
Replace the tank.
The tank is full.
Empty the tank.
The tank is incorrectly positioned.
Position the tank correctly.
* is displayed.
The temperature in the room is
very low.
Increase the room temperature.
PF is displayed.
One of the sensors on the
appliance is faulty, or the humidity
in the room is too low or too high
to be measured correctly.
See if the appliance starts working
again when moved into another room
with a level of humidity within the
operating limits indicated in the
“Technical Specifications” section.
If the problem persists, contact the
Kogan customer support team.
Technical Specifications
Freezing Protection Device:
Yes
Hygrometer:
Yes
Fan Speeds:
2
Air Filter:
Yes
Dimensions (HxLxD):
485x375x190mm
Tank Capacity:
3 litres
Operating Limits
Temperature:
2°C – 32°C
Relative Humidity:
30% - 90%
8
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