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Questions 

Reasons 

Answers 

Earbuds do not power on 

Battery has depleted 

Charge the case and 
earbuds 

Earbuds pairing failed 

Bluetooth pairing error 

Refer to “Manual earbud re-
pairing” in the Operation 
section 

Charging dock LED does 
not illuminate when 
earbuds are inserted 

Dock can’t detect the 
earbuds while they are fully 
changed 

LED indicator will operate 
correctly once earbuds are 
used for a short time 

Low volume 

The volume setting of the 
earbuds and device are not 
synchronised 

Enable your device’s 
Bluetooth and synchronise its 
volume settings with the 
connected earbuds 

Charging dock is not 
charging 

Charging protection 
enabled 

Charge the charging dock 
using external power 

Earbuds do not appear 
as a discoverable 
Bluetooth device, 
or pairing failure with 
device 

Earbuds not in pairing 
mode 

Repeat “Syncing” and 
“Pairing with a smart device” 
steps in the Operation 
section 

Device Bluetooth error 

Restart the device 

 

 

 

         TROUBLESHOOTING 

Содержание H2

Страница 1: ...H2 TRUE WIRELESS EARPHONES KATWSH2WHTRA ...

Страница 2: ......

Страница 3: ...ct in an environmentally friendly manner at an e waste facility this product cannot be disposed of in domestic garbage collection Keep out of reach of children as the small size of the product components present a swallowing hazard Important Notice Ensure the product is fully charged before initial use Use a reputably branded adaptor complying to local safety requirements to charge this product Th...

Страница 4: ...A Charging point B Function button C Microphone D Charging USB port E Status LED OVERVIEW ...

Страница 5: ...lide into your ears the tails of the earbuds should be in line with your mouth for optimal microphone placement Adjust the earbuds so that they are firmly in place even when your head is moved BEFORE FIRST USE ...

Страница 6: ...es To disconnect simply put the earphones back in the charging case and the earphones will automatically disconnect from any paired devices To reconnect the earphones with the same device remove the earphones from the charging case and the earphones will automatically connect to your device Ensure that the Bluetooth function on your device is turned on To prevent the earphones from automatically c...

Страница 7: ...ply the status LED will display solid red while charging the earphones and will turn off after fully charged With external power supply the status LED flash in blue while charging and will remain solid blue after fully charged It takes about 1 5h to fully charge the earbuds and charging dock batteries Close Charging USB Status LED ...

Страница 8: ...e function button of the right earbud twice Voice assistant To activate a compatible voice assistant such as Siri touch the function button three times Single earbud usage The earbuds can be used individually each earbud pairs to separate cell phone Open charging dock cap take out either earbud and have to close the cap wait for 10 seconds and then turn on cell phone Bluetooth and set it as open d...

Страница 9: ...ot connected to any other Bluetooth devices Place both earbuds back into the charging case close the lid then reopen the case and remove the earbuds Place both earbuds within 10cm of one another syncing will automatically complete within 1 minute Close lid ...

Страница 10: ...Operation range 10 metres Charging time 1 5 hours Call time 3 hours Music time 4 hours Charging input 5V 250mA Battery type Polymer Li Ion Battery Earbud weight 3 5g 3 5g SPECIFICATIONS ...

Страница 11: ... once earbuds are used for a short time Low volume The volume setting of the earbuds and device are not synchronised Enable your device s Bluetooth and synchronise its volume settings with the connected earbuds Charging dock is not charging Charging protection enabled Charge the charging dock using external power Earbuds do not appear as a discoverable Bluetooth device or pairing failure with devi...

Страница 12: ...tion We hope that this user guide has given you the assistance needed for a simple set up For the most up to date guide for your product as well as any additional assistance you may require head online to help kogan com ...

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