FJ400062B1
Created on 2021/12/20
- 6 -
4
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Regarding repairs / defects
If there is a defect due to our company within one year after shipment from us, this
product will be replaced with a new one when you return the defected product. In
addition, this product is basically non-repairable products. We are sorry, but in
principle, please purchase a new one. Please note that this is because it cannot be
disassembled due to structural viewpoint.
5
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Product Warranty Policy
Thank you for your continued support of KOFLOC products.
Unless specified otherwise in quotations, contracts or specifications when you place
orders for KOFLOC products, the following warranty policy will apply.
Warranty Policy:
①
Warranty period
The warranty period is one (1) year from shipment, provided that the product is
used within the KOFLOC specification.
②
Scope of warranty
If the KOFLOC product fails during the warranty period due to a cause
attributable to KOFLOC, KOFLOC shall, at its option and expense, provide a
replacement product or repair the failed product at the KOFLOC factory.
This warranty, however, shall not cover damages due to a cause not
attributable to KOFLOC; opportunity loss, lost profit, secondary disaster,
accident compensation suffered by the customer and damage to other
equipment and any other damages due to a failure of the KOFLOC product.
③
Non-warranty
The warranty shall not apply to the following failures and damages even if they
occur during the warranty period:
a)
Failure due to misuse or improper repair or modification. (Failures
resulting from use under conditions different from the manufacturing
specifications are included.)
b)
Damage and failure due to dropping of the product after purchase.
c)
Failure due to fire, earthquake, flood, lightning or other natural disaster; or
riot, war or the like.
d)
Failure due to intrusion of foreign matter from piping.
