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Troubleshooting

www.kodak.com/go/aiosupport

Getting help on the Web

For more troubleshooting information:

Error messages or
other problems you
cannot resolve

If you need to contact Kodak (see

www.kodak.com/go/contact

have the following information available:

• Kodak Service Number (located inside the printer when you

open the printer access door)

• Printer model number (located on the control panel)

• Computer model, operating system, and version of Home

Center Software

• Exact wording of any error message(s)

Problem

Possible Solutions

Get help with wireless networking.

www.kodak.com/go/inkjetnetworking

Use our Step-by-Step Solutions and
Repair tool to troubleshoot common
problems.

www.kodak.com/go/itg

Search our knowledge base of FAQs
(Frequently Asked Questions).

www.kodak.com/go/esp6150support

Download the latest firmware and
software for optimal printer
performance.

www.kodak.com/go/esp6150downloads

See the recommended system
requirements.

www.kodak.com/go/esp6150specs

Get help with problems you cannot
resolve.

Contact Kodak at

www.kodak.com/go/contact

and have the following information available:

– Kodak Service Number (located inside the

printer when you open the printer access
door)

– Printer model number (located on the

control panel)

– Computer model, operating system, and

version of Home Center Software

Содержание ESP Office 6100 Series

Страница 1: ...KODAK ESP Office 6100 Series All in One Printer Extended User Guide...

Страница 2: ...odak Company Rochester NY 14650 Eastman Kodak Company 2010 Kodak EasyShare ESP and Perfect Touch are trademarks of Eastman Kodak Company Specifications subject to change without notice P N 1K5927 Febr...

Страница 3: ...l computers on the network 10 Connecting to another KODAK All in One Printer 10 Connecting to an Ethernet network 11 Adding a network connection to a USB connected computer 12 Changing from USB to a w...

Страница 4: ...y of a photograph 35 6 Scanning Before you begin scanning 36 Changing the scan settings for scanning from the control panel 36 Loading originals for scanning 37 Scanning from the computer 37 Scanning...

Страница 5: ...Monitoring and adjusting printer performance 64 Checking ink levels 64 Resetting factory defaults 65 9 Troubleshooting Basic troubleshooting 66 Getting help on the Web 68 Status lights 69 Power status...

Страница 6: ...nt 78 Canadian statements 79 European compliance statement 79 German compliance statement 79 REACH Article 33 declarations 79 Power supply information 79 Waste electrical and electronic equipment labe...

Страница 7: ...l panel 11 Printer access door 2 Automatic document feeder ADF 12 Printhead with ink cartridges installed 3 ADF paper edge guides 13 Output tray extender with paper stop 4 Line in phone port 14 Output...

Страница 8: ...and scroll through pictures 6 Back button Displays the next higher screen in the menu structure 7 OK button Selects a menu item accepts a setting and continues with the current operation 8 Home butto...

Страница 9: ...rder supplies configure your printer or check for printer software updates 12 Numeric keypad Used to dial a phone number or a Quick Dial number for faxing to enter information and Quick Dial settings...

Страница 10: ...E You can also synchronize the printer date and time to your computer using the Home Center software Button Sounds Press to select On or Off Time to Low Power Press to change the time to energy saving...

Страница 11: ...e router s embedded Web server See the manufacturer s documentation provided with your wireless system for more information IMPORTANT The SSID is case sensitive Your Wired Equivalent Privacy WEP key o...

Страница 12: ...you also need to know the security string which may be a Wired Equivalent Privacy WEP or a Wi Fi Protected Access WPA WPA2 passphrase Record your network information using the correct uppercase and lo...

Страница 13: ...the name of the printer plus a number for example KodakESP6100 1133 Connecting to a WPS wireless router If your router supports Wi Fi Protected Setup WPS you can use WPS Connect WPS lets you configure...

Страница 14: ...m with connecting Typically it is not necessary to set up an IP address This procedure is for advanced users who know how to obtain the IP address for the printer All IP address entries have the follo...

Страница 15: ...igit of the numbers Consult your Internet service provider or network administrator for more information Viewing the network configuration To view the network configuration and verify that you are con...

Страница 16: ...tall the software for the newer model If you are connecting to another ESP Office 6150 printer or to a previous model On a computer with WINDOWS OS 1 Select Start All Programs Kodak Kodak Printer Netw...

Страница 17: ...er is successfully installed and communicating For information go to www kodak com go inkjetnetworking To connect to an Ethernet network 1 Connect the Ethernet cable to the Ethernet port on the back o...

Страница 18: ...firewall you have installed until you have successfully completed the installation For more information on firewalls go to www kodak com go inkjetnetworking 7 Select Start All Programs Kodak Kodak Pri...

Страница 19: ...ss connection is listed as the name of the printer plus a number for example Kodak ESP Office 6100 1133 Changing from USB to an Ethernet connection Before you connect you need An Ethernet network that...

Страница 20: ...click Next 3 Select ESP Office 6100 Series from the printer drop down list 4 Select Network Ethernet cable then click Next The Printer Setup Utility searches for your printer and connects automatical...

Страница 21: ...paper 20 to 24 lb 75 to 90 gsm Photo paper 6 5 to 12 mils up to 290 gsm Card stock 110 lb 200 gsm max Envelopes 20 to 24 lb 75 to 90 gsm Transparencies inkjet variety with white stripe Labels all comm...

Страница 22: ...m DL 4 3 x 8 7 in 11 x 22 cm US 7 3 9 x 7 5 in 10 x 19 cm US 9 3 9 x 8 9 in 10 x 23 cm US 10 4 1 x 9 5 in 11 x 24 cm IMPORTANT Do not load envelopes with cutout or clear windows Loading paper Loading...

Страница 23: ...3 Move the front paper edge guide forward 4 Fan and stack the paper then insert it into the tray 5 Move the paper forward until it stops 6 Move both the left and front paper edge guides until they tou...

Страница 24: ...til it is fully extended 9 Lift the paper stop Loading legal size paper The paper tray capacity is 200 sheets of legal size 8 5 x 14 in 22 x 36 cm paper To load legal size paper 1 Raise the output tra...

Страница 25: ...guide is to the far left 3 Move the front paper edge guide forward until it is fully extended 4 Fan and stack the paper then insert it into the tray 5 Move the paper forward until it stops 6 Move bot...

Страница 26: ...ak com go aiosupport 7 Push in the paper tray until it clicks into place and lower the output tray 8 Pull out the output tray extender until it is fully extended but do not lift the paper stop Output...

Страница 27: ...ay capacity is 60 sheets of photo paper To load photo paper 1 Raise the output tray and pull out the paper tray 2 Remove any paper from the tray 3 Make sure the left paper edge guide is to the far lef...

Страница 28: ...rong way the ink on your pictures will be wet and the image quality will be affected 6 Move the paper forward until it stops 7 Move both the left and front paper edge guides until they touch the paper...

Страница 29: ...es IMPORTANT Do not load envelopes with cutout or clear windows To load envelopes 1 Raise the output tray and pull out the paper tray 2 Remove any paper from the tray 3 Make sure the left paper edge g...

Страница 30: ...to the tray with the flap up and against the right side of the tray 6 Move the envelopes forward until they stop 7 Move both the left and front paper edge guides until they touch the envelopes 8 Push...

Страница 31: ...the ADF automatic document feeder The ADF automatically feeds the originals into the printer when you begin copying scanning or faxing Using the scanner glass To place an original on the scanner glass...

Страница 32: ...x 14 in 22 x 36 cm IMPORTANT Do not load photographs in the ADF 1 Move the ADF paper edge guides outward 2 Fan and stack the originals then insert them face up in the ADF IMPORTANT Remove all paper cl...

Страница 33: ...ments automatically on plain paper in the following standard sizes letter 8 5 x 11 in 22 x 28 cm A4 8 3 x 11 7 in 21 x 30 cm executive 7 3 x 10 5 in 18 x 27 cm B5 6 9 x 9 8 in 18 x 25 cm NOTE The pape...

Страница 34: ...per the bar code is on the back side Manual two sided printing can only be done on media that can absorb ink on both sides such as plain paper or two sided photo paper Manual two sided printing from a...

Страница 35: ...rint drop down list select Even Only 13 In the Page Order drop down list select Normal 14 Click Print Printing pictures You can print pictures using Home Center Software from your computer with WINDOW...

Страница 36: ...an make adjustments to the quantity size quality and brightness of your copies Using the default settings to copy a document The default settings are either the factory default settings see Resetting...

Страница 37: ...enlarges the original so that the copy fits on the paper 20 to 500 Reduces up to 20 or enlarges up to 500 of the original size Plain Paper Quality Normal default Good quality output prints faster than...

Страница 38: ...ocument in the automatic document feeder ADF or on the scanner glass 2 Press and hold Copy for one second The Copy Document Options menu appears on the LCD 3 Press to select Copy Size 4 Press or to se...

Страница 39: ...ect Copy Photo 4 Press Start Black to make a black and white copy or press Start Color to make a color copy Adjusting the settings and copying a photograph To copy a photograph using settings other th...

Страница 40: ...er Quality Normal default Good quality output prints faster than Best Best The highest quality but the slowest print speed eliminates the banding effect that sometimes occurs when printing Draft or No...

Страница 41: ...Press Start Black to make a black and white copy or press Start Color to make a color copy Darkening or lightening a copy of a photograph To darken or lighten the copy of the photograph 1 Place the or...

Страница 42: ...r scanning from the control panel Make sure that Home Center Software is installed on the computer If not go to www kodak com go aiodownloads and follow the on screen instructions to install the KODAK...

Страница 43: ...on for instructions Loading originals for scanning To scan documents up to 30 pages on plain paper load the original s in the automatic document feeder ADF The ADF accepts originals from 6 9 x 9 8 in...

Страница 44: ...cture tab 5 Select Automatically Detect Pictures if it is not selected then click OK 6 Click the Home icon in the top right corner then select Scan Documents and Pictures 7 Make sure that Picture is s...

Страница 45: ...computer Name of computer only if a computer is connected by wireless or Ethernet network The scanned file is sent to the computer on the wireless or Ethernet network Scan What Document default Sets t...

Страница 46: ...then press OK 2 Determine the type of telephone service you have and connect your printer accordingly IMPORTANT Use the phone cord that was provided with the printer If you use any other phone cord y...

Страница 47: ...ted line connect your printer as shown for step 2 above A shared phone line is one that has several devices connected to it such as a phone and or answering machine as well as the printer If you have...

Страница 48: ...If you do not set up a distinctive ring you can still receive faxes manually see Receiving a fax manually page 52 Setting fax options Before sending or receiving faxes set up the fax options To set u...

Страница 49: ...ically Busy Redial Attempts 0 to 12 default is 5 The number of times that the fax will attempt to redial a busy number Disable Call Waiting No default Yes If you have call waiting service on your phon...

Страница 50: ...on Page contains the time and date the number you called the number you called from and whether the transmission was successful Print Fax Settings To print the current fax settings press OK Load lette...

Страница 51: ...lt Pulse Determines how the printer dials a fax number Tone dialing the more common method uses tones to dial a phone number It is faster and more reliable than pulse dialing which uses a series of pu...

Страница 52: ...is selected then press OK 3 Make sure Add New Entry is selected then press OK 4 Make sure Number is selected then press OK 5 Use the numeric keypad on the control panel to enter a fax number then pres...

Страница 53: ...see Using the alphanumeric keyboard on the LCD page 48 or the numeric keypad see Using the numeric keypad on the control panel to enter text page 48 to make your change s 7 Press to select DONE then p...

Страница 54: ...y six times to enter b Note that the Symbols key and the Space key also cycle through several different symbols when you press the key multiple times To make a correction to your entry use the BKSP ba...

Страница 55: ...rinter to print the fax cover It does not matter which Start button you press the fax cover prints black only either way Loading originals To fax documents up to 30 pages that are on plain paper load...

Страница 56: ...do want to save these settings as defaults a Press to select Save as Defaults then press OK b Select Yes then press OK Sending a fax You can send your fax in several ways You can use the phonebook Qu...

Страница 57: ...and white fax or Start Color to send a color fax If there is no number to redial the phonebook opens Receiving a fax You can set up your printer to receive faxes automatically or manually Even if you...

Страница 58: ...Pressing either Start button triggers the printer to receive the fax It does not matter which Start button you press whether a fax is color or black and white is determined by the sender If your print...

Страница 59: ...o help prevent damage to the printhead For recycling and or disposal information contact your local authorities In the US go to the Electronics Industry Alliance at www eia org or go to www kodak com...

Страница 60: ...he scanner glass and document backing CAUTION Do not use harsh or abrasive cleaners on any part of the printer Do not spray liquid directly on the glass Do not use paper based wipes on the document ba...

Страница 61: ...soft cloth or sponge slightly moistened with mild soap and warm water 5 Dry the document backing with a chamois or lint free cloth NOTE If the document backing needs further cleaning use isopropyl rub...

Страница 62: ...e When an ink cartridge is out of ink the printer LCD displays a message stating that the black or color ink cartridge needs replacing IMPORTANT Do not use non Kodak brand or refilled ink cartridges T...

Страница 63: ...inter 3 Pinch the tab on the ink cartridge and lift it out of the printhead 4 Remove the new ink cartridge from its bag IMPORTANT To prevent the printhead from drying out insert the ink cartridge into...

Страница 64: ...Maintaining Your Printer 58 www kodak com go aiosupport 6 Insert the ink cartridge into the printhead 7 Press down on the ink cartridge tab until you hear a click 8 Close the printer access door...

Страница 65: ...cing the printhead is not a regular maintenance procedure Replace the printhead only if you receive a new printhead from Kodak To replace the printhead 1 Make sure your printer is on 2 Lift the printe...

Страница 66: ...ort 4 Unlatch the used printhead by lifting the button in the center of the carriage 5 Lift the used printhead out of the carriage 6 Remove the new printhead from its bag CAUTION Do not touch the gold...

Страница 67: ...port 61 KODAK ESP Office 6100 Series All in One Printer 7 Remove the two plastic protective caps 8 Place the new printhead into the carriage 9 Push firmly against the target label of the printhead unt...

Страница 68: ...g Your Printer 62 www kodak com go aiosupport 10 Insert the black ink cartridge into the printhead 11 Press down on the ink cartridge tab until you hear a click 12 Repeat steps 10 11 for the color ink...

Страница 69: ...if your printer is connected to a computer with WINDOWS OS To update the software 1 Make sure that your computer is connected to the Internet 2 Open Home Center Software 3 Click Tools and Documentatio...

Страница 70: ...et cable or wirelessly if not currently connected 3 Select your operating system from the drop down list 4 Click Select in the Firmware box 5 Read the instructions click Download then follow the on sc...

Страница 71: ...the factory default settings 1 Press Home 2 Press to select Printer Settings 3 Press to select Reset All Settings then press OK 4 When you see the message This will reset printer settings to factory d...

Страница 72: ...Make sure your printer is plugged in and turned on If you are using a USB cable make sure you have a USB 2 0 cable that the USB cable is connected to both your printer and your computer If you are usi...

Страница 73: ...y remove any paper from inside the printer Make sure the paper in the tray is free of tears or creases Make sure you do not overload the paper tray For more information go to www kodak com go itg Sele...

Страница 74: ...networking www kodak com go inkjetnetworking Use our Step by Step Solutions and Repair tool to troubleshoot common problems www kodak com go itg Search our knowledge base of FAQs Frequently Asked Que...

Страница 75: ...is ready Wi Fi status light What it means Off The Wi Fi radio is either turned off or is turned on but not connected to a wireless network Blinks continuously The Wi Fi radio is turned on and the pri...

Страница 76: ...ality mode on photo paper Quantity 1 to 99 may vary for different models of the 6100 series printers Print sizes 2 x 3 in 5 x 8 cm 3 5 x 5 in 9 x 13 cm 4 x 6 in 10 x 15 cm 4 x 7 in 10 x 18 cm 4 x 12 i...

Страница 77: ...quality Best Normal Draft Brightness 3 to 3 Color Black and white or color Quantity 1 to 99 may vary for different models of the 6100 series printers Copy sizes 2 x 3 in 5 x 7 6 cm 3 5 x 5 in 9 x 12 7...

Страница 78: ...50 sheets of 20 lb plain paper Ink handling 2 cartridge 6 ink system Ink life 1 year warranty from date of purchase Protocols supported USB 2 0 Devices supported Computers with WINDOWS OS and compute...

Страница 79: ...on scanning Update support Software and firmware updates available through Web support Power WW 110 240 V AC 50 60 Hz at 2 A Output 36 V DC at 1 6 A Dimensions 44 5 x 42 7 x 23 5 cm L x W x D 17 5 x 1...

Страница 80: ...or XP Home SP2 or later CPU Intel Celeron Clock speed 1 2 GHz Memory 512 MB RAM Available hard disk space 500 MB available Interface USB Removable drive CD ROM Computer Minimum Operating System MACINT...

Страница 81: ...n transfers All commercially available inkjet varieties on 8 5 x 11 in and A4 size sheets Plain paper A4 8 3 x 11 7 in 21 x 30 cm A5 5 8 x 8 3 in 15 x 21 cm A6 4 1 x 5 8 in 11 x 15 cm B5 6 9 x 9 8 in...

Страница 82: ...DL designated long 4 3 x 8 7 in 11 x 22 cm US 10 4 1 x 9 5 in 11 x 24 cm US 7 3 9 x 7 5 in 10 x 19 cm US 9 3 9 x 8 9 in 10 x 23 cm A2 4 4 x 5 8 in 11 x 15 cm Photos 4 x 6 in 10 x 15 cm 4 x 7 in 10 x 1...

Страница 83: ...t do not tilt or stand it on its side Never turn this product upside down ink can leak out of the product Avoid placing this product in an environment that is subject to rapid changes in temperature o...

Страница 84: ...occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged...

Страница 85: ...20 cm between the radiator and your person European compliance statement Hereby Eastman Kodak Company declares that this KODAK all in one wireless printer is in compliance with the essential requireme...

Страница 86: ...n the original dated sales receipt Proof of the date of purchase will be required with any request for warranty repair Limited Warranty Coverage Warranty service is only available from within the coun...

Страница 87: ...of repair replacement or refund is Kodak s only obligation Kodak will not be responsible for any special consequential or incidental damages resulting from the sale purchase or use of this product reg...

Страница 88: ...No 60950 1 03 Radio EN 301 489 1 V1 8 1 2008 04 EN 301 489 17 V1 3 2 2008 04 AS NZS 4268 2003 A1 2005 A2 2006 EMC EN 55022 2006 A1 2007 Class B CISPR 22 1997 Class B EN 61000 3 2 2006 Class A EN 6100...

Страница 89: ...11 from USB 13 14 connecting to wireless network 5 10 additional printer 10 from USB 12 13 printer on additional computers 10 connection to printer changing USB to Ethernet 14 USB to wireless 12 13 co...

Страница 90: ...connecting 14 Ethernet port 1 ext out phone port 1 extender output paper tray 1 F fax button 2 faxing 40 52 activity log 44 answering machine setup 41 answering service setup 42 brightness and resolu...

Страница 91: ...r scanning 37 on scanner glass 25 using ADF 26 loading paper in tray envelopes 23 legal size 18 photo 21 plain 16 M MAC address viewing 9 MAC OS computer connecting printer Ethernet 14 wireless 13 med...

Страница 92: ...wer button 3 power cord connection port 1 power status light 69 printer access door 1 cleaning instructions 53 components 1 defaults resetting 4 65 hostname 9 maintaining 53 65 settings configuring 4...

Страница 93: ...Touch Device 29 Home Center Pic Flick App 29 support 73 updating 63 sounds changing 4 specifications 70 76 physical dimensions 73 power 73 weight 73 SSID 5 start button black 3 color 3 system require...

Страница 94: ...7 8 12 66 68 Pic Flick App 29 printer support 68 REACH Article 33 declarations 79 recycling 53 system requirements 68 WEP key 5 7 Wi Fi connectivity LED 3 status light 69 technology supported 72 WiFi...

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