Troubleshooting
www.kodak.com/go/support
49
Memory card requires
formatting
■
Insert a new card (
see page 4
) or format the card (
see
page 35
).
Caution: Formatting a card deletes all pictures and
videos, including protected files.
Memory card cannot be read
(Please format memory card
or insert another card)
Internal memory requires
formatting
■
Format the internal memory (
see page 35
).
Caution: Formatting deletes all pictures and
videos, including protected files. (Formatting
internal memory also deletes email addresses, and
tag names. To restore them, see the Kodak
EasyShare software Help.)
Internal memory cannot be
read (Please format internal
memory)
Memory card is unusable
(Insert new memory card)
■
Insert a new card (
see page 4
) or format the card (
see
page 35
).
Caution: Formatting a card deletes all pictures and
videos, including protected files.
High camera temperature.
(Camera will be turned off.)
■
Leave the camera off for ten minutes, then turn it back on.
If the message reappears, visit
www.kodak.com/go/z1012support
and select Interactive
Troubleshooting & Repairs.
Unrecognized file format
■
Transfer the picture to the computer (
see page 43
), or
delete it (
page 17
).
Camera error #XXXX. See
user’s guide.
■
Turn camera off, then back on. If the message reappears,
visit
www.kodak.com/go/z1012support
and select
Interactive Troubleshooting & Repairs.
If
Try one or more of the following