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Troubleshooting
www.kodak.com/go/support
47
Camera/computer communications
LCD screen messages
If...
Try one or more of the following
The computer does
not communicate
with the camera.
■
Turn on the camera (see
■
Install new batteries (see
) or charge rechargeable batteries
(see
).
■
Connect the USB cable to camera and computer port (see
■
Install the software (see
■
Disconnect the USB cable. Close all software applications. Re-install
the software (see
■
Disconnect camera from the computer. Close all software applications,
reconnect camera.
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)
■
Disconnect the USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (see
■
Disconnect the USB cable. Close all software applications. Re-install
the software (see
If...
Try one or more of the following
No images to
display
■
Change image storage location setting (
Memory card
requires
formatting
■
Insert a new card (see
) or format the card (
Caution: Formatting a card deletes all pictures and videos,
including protected files.
Memory card
cannot be read
(Please format
memory card or
insert another
card)