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46
www.kodak.com/go/support
Troubleshooting
Computer/connectivity problems
Direct printing (PICTBRIDGE enabled Printer) problems
Memory card not
recognized or camera
freezes with card
■
Card may be corrupted. Format the card in the camera (
see
page 41
).
■
Use another memory card. Only SD or SDHC Cards are supported.
Cannot find the
desired picture/video
■
To view pictures on a card or in internal memory,
see page 19
.
Status
Solution
Computer does not
communicate with
the camera
■
Turn off the camera, then turn it back on.
■
Make sure the battery is charged and installed correctly (
see
page 1
).
■
Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (
see page 42
). Then
turn on the camera.
■
See KODAK Software Downloads at
www.kodak.com/go/camerasw
.
Status
Solution
Cannot print
■
The camera must be in PTP (not mass storage) mode. Change the
Computer Connection setting (in the Settings menu) to Other
Application (
see page 40
).
Status
Solution