Troubleshooting
www.kodak.com/go/support
43
Printing stops
during mid-print
(paper stops
feeding and
Paper light
glows red)
IMPORTANT:
Use only Kodak color cartridge & paper kits (with
symbol) for your printer dock. Do not use inkjet paper.
■
Check the paper:
1
Remove the paper-tray (
page 6
).
2
Check the paper slot on the back of the printer dock.
3
Remove loose paper from the printer dock. If paper is jammed, see
page 41
.
4
Carefully "fan" the paper to keep the sheets from sticking together.
5
Reload the tray.
Do not load more than 30 sheets of paper
(see
upper limit line,
, inside tray)
.
6
Re-install the tray, then press to resume printing.
■
Clean the paper-feed rollers (
page 39
).
Print is smudged
■
Fingerprints may be on glossy side of paper. Handle paper by the edges
(
page 2
).
Print is spotted
■
Check for dirty paper; wipe paper gently with a dry, lint-free cloth to
remove dirt. For excessive dirt or debris, thoroughly clean the paper-tray,
and load new paper (
page 4
). Check and clean the paper-feed rollers
(
page 39
).
NOTE: Keep paper in the original protective wrap and remove and close the paper-tray
and paper-tray door to keep dust and debris from collecting on the paper or
inside the printer dock (
page 6
).
If...
Try the following