Solve camera problems
www.kodak.com/go/support
23
Camera will not
turn on.
■
Ensure that the battery is charged (
page 4
).
■
If it’s wet inside, open all doors. Remove the
card. Do not turn on the camera. Let it dry for
at least 24 hours.
Videos are
choppy or jumpy
when played on a
computer.
■
Use ARCSOFT MEDIAIMPRESSION for KODAK
Software for video playback (
page 11
).
■
Ensure that the computer system requirements
are met. Go to
www.arcsoft.com/support
or
www.kodak.com/go/HDsysreq
.
■
For the best experience, we strongly suggest
purchasing a Class 4 or higher SDHC Card.
Videos do not
play on a TV.
■
Ensure that an HDMI or AV Cable is properly
connected directly to the TV input (
page 17
).
■
Ensure that the TV’s settings are correct for an
HDMI or AV connection, according to your
TV’s specifications.
■
Ensure that the Video Output is set correctly
(
page 18
).
Videos are low
resolution, not
saved
■
If no card is inserted and the camera is
powered by the AC adapter, then videos are
taken in low resolution and are not saved.
Insert a card or unplug the AC adapter.
Camera will not
work with
optional remote.
■
Ensure that the remote’s battery is inserted.
■
Ensure that the camera infrared receiver and
the remote control have an unobstructed path.
Problem
Solution
urg_01216.book Page 23 Friday, March 18, 2011 12:37 PM
