Troubleshooting
www.kodak.com/go/support
37
Camera/computer communications
Camera freezes up
when a card is
inserted or
removed.
■
Turn the camera off, then back on. Make sure the camera is turned off
before inserting or removing a card.
Memory card full.
■
Insert a new card (
page 3
), transfer pictures to the computer
(
page 13
), or delete pictures (
page 11
).
Memory card and
internal memory
full.
■
Transfer pictures to the computer (
page 13
), then format the card or
internal memory (
page 20
).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
If...
Try one or more of the following
The computer does
not communicate
with the camera.
■
Visit
www.kodak.com/go/c433support
.
■
Turn on the camera (
page 2
).
■
Install new batteries (
page 1
) or charge rechargeable batteries.
■
See the Power Management section of the computer user’s guide to
disable this feature.
■
Connect cable to camera and computer port (
page 13
).
■
Install the software (
page 12
).
■
Disconnect the USB cable. Close all open applications. Re-install the
software (
page 12
).
■
Disconnect camera from the computer. Close all software applications,
reconnect camera.
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)
■
Disconnect USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (
page 12
).
If...
Try one or more the following
