Troubleshooting
www.kodak.com/go/support
41
Computer/connectivity problems
You cannot take a
picture
■
Turn the camera off, then on again.
■
Depress the Shutter button all the way (
see page 6
).
■
Insert new/charged batteries in the correct orientation (
see
page 3
).
■
Memory is full. Transfer pictures to the computer (
see page 35
),
delete pictures (
see page 19
), or insert another card.
Memory card not
recognized or camera
freezes with card
■
Remove and reinsert the card (
see page 5
).
IMPORTANT:
Insert a card until it clicks.
■
Card may be corrupted. Format the card in the camera (
see
page 34
).
■
Use another memory card. Only SD or SDHC Cards are supported.
The camera gets wet
inside
■
If the camera is wet inside, open all doors.
■
Remove the card. Do not turn on the camera.
■
Let it dry for at least 24 hours.
■
Keep doors watertight.
Status
Solution
Computer does not
communicate with
the camera
■
Turn off the camera, then turn it back on.
■
Make sure the batteries are charged and installed correctly (
see
page 3
).
■
Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and directly to the computer (not
through a USB hub).
See page 35
. Then turn on the camera.
IMPORTANT:
Use only the cable included with this camera!
■
See KODAK Software Help at
www.kodak.com/go/camerasw
.
Status
Solution
