Setting up the 1400
Troubleshooting
Site Specifications
Printer
Operating the 1400
Printer
Accessories and
Supplies
CONTENTS
PRINTER DRIVER GUIDE
HELP
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Introduction
White or Colored Lines and Scratches
White or Multicolored Spots
Possible Cause
Possible Solution
Dust or dirt has caused
contamination.
1.
Check that the paper in the paper
tray is clean and streak free.
2.
Check that the ribbon is clean.
3.
Be sure the ribbon is snapped
firmly in the ribbon carrier.
4.
Clean the print head. See
“Cleaning the Thermal Head”
.
If the problem persists, service is
required.
Possible Cause
Possible Solution
Dirt or dust has caused
contamination.
1.
Clean the 1400 printer and the
surrounding area.
2.
Move the 1400 printer away from
room ventilation ducts or open
doors.