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Troubleshooting
All electrical devices can malfunction. This does not necessarily mean that the device is defective.
Therefore, please refer to the table to verify whether the issue can be rectified.
Issue
Solutions and tips
Not operating / no fan function
Check that the power plug
is properly plugged in.
Check if the safety shut-
down feature is activated.
No flame effect light
Call a qualified electrician to
check the LED system.
The heater stops after a
The electrical fireplace
few minutes
does not receive enough
supply air. Ensure that
there is sufficient supply
air, e. g. through non-seal-
able openings in doors and
windows.
Danger!
Never attempt to repair the defective - or supposedly defective - device on your own. You
can put yourself and other users in danger. Only authorised specialists may perform these
repairs.
11035 Örebro EF420SL-E.indd 29
12.11.18 17:46