Microwave oven
does not work.
Inserting many plug into one
plug outlet and using
them at the same time
(causes overloading).
Microwave oven plug is not
inserted tightly.
Output power is too low.
Low AC input voltage.
Food temperature is too low.
Using metallic ware and
allowing it to touch the oven
wall.
Sparks occurring.
Inconsistent intensity of
microwave by their
characteristics.
1. Wrap the thinner part with
aluminum foil.
2. Use plastic wrap or lid.
3. Stir once or twice while cooking
soup, cocoa or milk, etc.
Uneven cooking.
Ceramic ware trimmed in
gold or silver powder is used.
Avoid using other electrical
appliances when you use the
microwave oven.
Insert microwave oven plug
securely.
Use the microwave oven at
adequate line voltage.
This may not be a defect.
It is possible that the food
should be cooked for a
longer time period.
Do not use metallic ware for
cooking except where noted
in the cooking guide.
Do not use any type of
cookware with metallic
trimming.
Excessive weight on tray or
improperly balanced.
Distribute food evenly. Cook
smaller portions and,or use
lighter weight cookware.
Turntable drags or makes
noise.
CONDITION
CAUSE
REMEDY
4.1 Troubleshooting plan - when getting a complaint
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