24
Troubleshooting
Problem
Possible Cause
Solution
Appliance does not
work.
Temperature regulation knob is
set at number “0”.
Set the knob at other number to switch on
the appliance.
Mains plug is not plugged in or is
loose.
Insert mains plug.
Fuse has blown or is defective.
Check fuse, replace if necessary.
Socket is defective.
Mains malfunctions are to be corrected by an
electrician.
The food is too warm.
Temperature is not properly
adjusted.
Please look in the initial Temperature Setting
section.
Door was open for an extended
period.
Open the door only as long as necessary.
A large quantity of warm food
was placed in the appliance
within the last 24 hours.
Turn the temperature regulation to a colder
setting temporarily.
The appliance is near a heat
source.
Please look in the installation location
section.
Appliance cools too
much.
Temperature is set too cold.
Turn the temperature regulation knob to a
warmer setting temporarily.
Unusual noises.
Appliance is not level.
Re-adjust the feet.
The appliance is touching the wall
or other objects.
Move the appliance slightly.
A component, e.g. a pipe, on the
rear of the appliance is touching
another part of the appliance or
the wall.
If necessary, carefully bend the component
out of the way.
Water on the floor.
Water drain hole is blocked.
See the Cleaning and Care section.
