FREQUENTLY ASKED QUESTIONS
1. Where is the serial number located?
The serial number is located in the back right hand corner on the outside of the hull just
below the rubrail. The number will be stamped on a silver plate, starts with JOK and is 12 digits long. See Photo #3.
2. There is water inside my boat. Is this normal?
Just like any boat, your boat may take on some water. Because of its flexible
nature, a polyethylene boat is prone to accumulate a small amount of water between the deck and hull. Water may accumulate
between the deck and hull due to rain, waves and condensation. This is normal, not a defect, and should be drained periodically.
Do not return to the retailer. Remove the drain plug located under bow rubrail and tip the boat up to drain. See Photo #4. It is
also normal for water to come out where the deck and hull meet if there is an excessive amount of water. Replace the drain plug
by inserting a Phillips head screw driver in the hole in the plug and push the plug into the hole. Remove battery before draining
your boat.
3. There is blue or teal oil coming out of my bushings and running into the footwell. Is this normal?
After the first few uses you
may see a blue or teal watermark down the inside of your boat. This is simply the paint on the crank inside the bushing wearing
off. This is normal and can be cleaned with warm water and any standard detergents.
4. How should I store my boat in the winter?
See Storage.
5. What can I do if dents form in the hull from improper storage?
Expose the dent to warm sunlight preferably on the south side of
a building. As the plastic warms it will usually (but not always) return to its molded shape. This process may take one day to two
weeks.
