11
C.
To invite another participant, press #, wait for prompt, dial next participant’s phone number followed by #,
wait for answer and then press # to join them into conference. Repeat this process to invite more participants
into the conference. Remember you can use * if you want to return to the conference without the Participant.
Note: You can conference other users by simply dialing their Phone number followed by #. For Participants
with regular phone just dial the international dialing prefix followed by their regular telephone number
and then press #.
How to have participants to enter the conference room themselves
Any participant that has a Netphone can dial our participant access number to enter an active conference
himself or herself. However the conference call needs to have already been initiated by the Host before the
participant can join.
Steps in Detail:
A.
The Host must setup the Participant Password on the “My Account” web site. The Host must then tell the
Participants the conference ID and the Participant password.
B.
Host initiates the Conference by dialing, host access #.
C.
Participant dials participant access #. Participant will hear the prompt ‘To join a conference, press 1.
To listen to a conference recording, press 2. To access your messages, press 3. To leave a voice mail, press the
star key’. Participant should then press 1 and will hear the prompt “Please enter conference ID”. Participant
should then enter the conference ID (Host’s Phone number) followed by #. Finally Participant will hear the
prompt “Please enter the conference password followed by the # key” and should then enter the Participant
password followed by # to enter the conference.
D.
Other participants can follow the same process as mentioned in C. to join the conference.
Note: Participants who only have a regular phone and are located in USA, Hong Kong or Taiwan can enter the
conference from their regular phone by dialing the local access number (contact us for details) and once
connected can dial participant access # as above. Otherwise the participant can only be invited into
the conference by host
6. Frequent Problems and Answer
Problem Possible
Cause
Solution
The
account
is
being
used Somebody else is using your
account or you did not log out
properly last time you used it.
Please make sure your account number is not
being used by anyone else. Restart your
computer and log in again.
Either the USB driver is not
properly installed, your computer
does not support USB 1.1 devices
Check that your USB device driver has been
properly installed. If not, upgrade the USB
driver and try again, or you can call customer
service center for help
Can not find device
Your Netphone is not plugged into
your computer.
Check whether your Netphone is connected
successfully
Please check your
password or phone
number.
Wrong ID, password or phone
number
Please contact the service carrier’s customer
center
Содержание KU1120 Series
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