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Troubleshooting
If you cannot connect the earphones to your device, please try the following:
– Ensure that the earphones are fully charged, switched on, paired with and connected
to your device
– Check the earphones are within 10 metres (30 feet) of your device and that there are
no obstructions (such as walls or other electronic devices) between the earphones
and the device
– The earphones can only pair to one device at a time, so please ensure there are no
conflicting wireless devices trying to connect to the earphones
If the earphones will not switch off, you can reset them back to normal by putting them
on charge.
If you receive an intermittent signal, please ensure the earphones are fully charged before
continuing use.
We hope you’ve now got all the information you need to get started, but if you’re having
problems with anything, please feel free to contact us at:
Specifications
Bluetooth
®
v4.2
Bluetooth connectivity distance
up to 10 m
Frequency response
20 Hz – 20 kHz
Play time
up to 4.5 hours
Charge time
up to 2 hours
Battery type
LiPo
Battery capacity
60 mAh
IPX Rating
IPX4