14
Troubleshooting
If you have any issues, please check the following first
Abnormal
condition
Possible Solution
Product cannot
operate
1. Make sure unit is plugged in.
2.
Make sure wall outlet is functional.
3.
Power cable plug is damaged.
4.Whether the unit is continuously use.
Bag is not sealing
properly
1. Too much liquid in bag, freeze before
vacuuming
2. Check for food debris around seal area.
If present, clean it.
3.Bag has wrinkles: to prevent wrinkles in the
seal, gently stretch bag flat while inserting bag
into the vacuum chamber.
4. Check whether key lock buckled up.
5. Check whether the indicator light is on after
pressing the seal button.
6.Please check whether the heat wire shows
any breakage.
Vacuum Pump is
running but
bag is not sealed
1. Please check if the plastic bag entry is
placed over the heat wire.
2. Please check whether plastic bag is folded
- keep the plastic bag flat.
3. Please check whether there is a sharp
part in plastic bags, or plastic bags are
broken.
4.Please check whether the objects within
the bag are too full (shall be no more than 3/4
of the plastic bags).
5.Please use only vacuum sealer bags.
6.Please check the two-vacuum process
running time interval of 25 sec
onds
