Problem
Possible cause
Solution
Fried snacks are
not crispy when
they come out of
the appliance
You have used a type of
snacks meant to be
prepared in a traditional
deep fryer.
Use oven-ready snacks, or lightly
brush some oil onto the snacks for
a crispier result.
I cannot push the
frying tray back
into the appliance
properly.
There is too much food in
the basket.
Do not fill the basket beyond the
max amount indicated in the table
on the earlier page (see section
“Settings”).
The basket is not installed
in the frying tray correctly.
Install the basket in the frying tray
correctly (when you hear a click).
White smoke
comes out of the
appliance
You are preparing greasy
ingredients.
Pay attention that the temperature
is well-controlled to be under
180°C when you fry greasy
ingredients in the appliance.
Do not prepare extremely greasy
ingredients in the appliance.
The frying tray still contains
greasy residues from the
previous use.
White smoke is caused by grease
heating up in the frying tray. Make
sure you clean the frying tray
properly after each use.
Fresh potato fries
are fried unevenly
in the appliance.
You did not soak the potato
sticks properly before frying
them.
Soak the potato sticks in a bowl of
water for at least 30 minutes; take
them out and dry them with kitchen
paper (see section
“Settings”
”Making home-made
fries”).
You have not used the right
type of potato.
Use fresh potatoes and make sure
they stay firm during frying.